Director of Contractor Operations

Hadley Designs

Director of Contractor Operations at Hadley Designs building scalable people systems for growth and organizational success. Collaborating with leadership to attract, develop, and retain talent in a remote environment.

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

People Systems Leadership: Design and implement systems for attracting, engaging, onboarding, and retaining talent, aligned with the company’s growth objectives.
Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.
Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.
Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.
Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.
External Partnerships: Partner with external service providers to enhance and support people operations as necessary.

Requirements

What you’ll need

5+ years of experience in People Operations, HR leadership, or a related field, ideally in a fast-growing environment.
Bachelor’s degree in Human Resources, Business, or a related field.
Proven ability to build scalable systems that attract, develop, and retain talent.
Strong experience working with distributed and remote teams.
A passion for people development, with the ability to design and implement programs that foster growth, learning, and employee satisfaction.
Excellent communication and relationship-building skills at all levels of the organization.
A growth mindset and a collaborative approach to solving problems.
Experience using data to drive decisions and measure success.

Benefits

Comp & perks

Impact: Your work will directly impact how families experience learning through the Hadley Designs brand.
Culture: Join a passionate, mission-driven team that values trust, creativity, and collaboration.
Flexibility: Enjoy the freedom of a remote role with flexible working hours.
Benefits:
- Remote-first work environment
- Paid time off and holidays
- Access to learning resources and professional development
- Free access to Hadley Designs products
- Regular interaction with leadership, including the CEO and CMO
- Stability from a decade as a family-founded, mission-driven brand

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

People OperationsOrganizational DesignCapacity PlanningPerformance FrameworksDevelopment PathwaysWorkforce InsightsData-driven Decision MakingTalent DevelopmentEmployee EngagementRetention Strategies

Soft Skills

Communication SkillsRelationship BuildingCollaborationGrowth MindsetProblem SolvingLeadershipEmployee SatisfactionTalent AttractionTeam ManagementAdaptability

Certifications

Bachelor’s Degree in Human ResourcesBachelor’s Degree in Business