Business Operations Director

HackerOne

Business Operations Director role focused on problem-solving and execution for HackerOne's strategic initiatives. Collaborate with leadership to enhance business operations and decision-making.

Posted 6/29/2026full-timeRemote • California, District of Columbia, Massachusetts, Texas, Washington • 🇺🇸 United StatesLead💰 $195,000 - $255,000 per yearWebsite

About the role

Key responsibilities & impact

Apply First Principles Problem Solving to deconstruct the company's most complex strategic and operational challenges, creating scalable operating models and frameworks that become repeatable standards across the business.
Drive an AI First approach to business operations by reimagining workflows, designing AI-powered operating systems, and identifying opportunities to fundamentally improve how HackerOne plans, executes, and makes decisions.
Embed Data-Driven Decision Making into executive planning, operational reviews, forecasting, and performance management by developing trusted metrics, feedback loops, and decision frameworks that improve organizational effectiveness.
Demonstrate Change Agility by helping leaders navigate evolving business priorities, designing operating mechanisms that increase organizational adaptability, and enabling teams to execute effectively through change.
Lead enterprise-wide, cross-functional initiatives from opportunity identification through implementation, influencing senior leaders and driving alignment across multiple organizations.
Serve as a trusted advisor to executive leadership on strategic planning, operating cadence, organizational effectiveness, and execution against company priorities.
Design scalable business processes, governance models, and operating mechanisms that improve execution, reduce organizational friction, and increase long-term business leverage.
Mentor peers and leaders by sharing strategic frameworks, operational best practices, and systems thinking that elevate Business Operations across the organization.

Requirements

What you’ll need

12+ years of experience in management consulting, business operations, strategy, or transformation within enterprise B2B technology organizations.
Demonstrated success leading highly ambiguous, enterprise-wide strategic initiatives and influencing executive decision-making without formal authority.
Proven experience designing scalable operating models, governance mechanisms, or business systems that produced measurable organizational impact.
Deep analytical expertise with the ability to translate complex data into executive-level insights, strategic recommendations, and durable business decisions.
Demonstrated experience applying AI technologies to redesign workflows, improve organizational effectiveness, and scale business operations.

Benefits

Comp & perks

Health (medical, vision, dental), life, and disability insurance
Equity stock options
Retirement plans
Paid public holidays and unlimited PTO
Paid maternity and parental leave
Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
Employee Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business OperationsStrategic InitiativesScalable Operating ModelsGovernance MechanismsAnalytical ExpertiseWorkflow RedesignPerformance ManagementExecutive InsightsSystems ThinkingOperational Best Practices

Soft Skills

Influencing Without AuthorityMentoringCollaborationAdaptabilityLeadership