Salary
💰 $220,000 - $245,000 per year
About the role
- Own and grow a portfolio of H1’s most critical customer relationships.
- Serve as a trusted advisor to senior stakeholders, aligning their business objectives with H1’s solutions.
- Ensure account retention by leading Executive Business Reviews and addressing risks to customer retention.
- Act as H1's ambassador within customer steering committees.
- Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities.
- Identify and drive new business within existing accounts via tailored prospecting and networking.
- Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals and complex agreements.
- Provide structured, data-driven feedback to influence product roadmap and go-to-market strategy.
- Accurately forecast quarterly revenue and pipeline for your accounts.
Requirements
- 8+ years of experience in enterprise account management, ideally within SaaS, data, or healthtech.
- Demonstrated success managing a multi-million-dollar portfolio.
- Strong executive presence with the ability to engage, influence, and build trust at the C-level.
- Proven track record of driving expansion ARR across enterprise accounts.
- Commercial acumen with deep experience in complex deal negotiation and revenue forecasting.
- Strategic thinker who thrives in a fast-paced, cross-functional environment, balancing customer advocacy with revenue growth.
- Experience with value-based selling.
- Comfortable with traveling to customers 20% of the time
- Full suite of health insurance options, in addition to generous paid time off
- Pre-planned company-wide wellness holidays
- Retirement options
- Health & charitable donation stipends
- Impactful Business Resource Groups
- Flexible work hours & the opportunity to work from anywhere
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise account managementrevenue forecastingcomplex deal negotiationvalue-based sellingcross-sellupselldata-driven feedbackmulti-million-dollar portfolio managementaccount strategy developmentcustomer retention
Soft skills
executive presenceinfluencetrust buildingstrategic thinkingcustomer advocacycross-functional collaborationadaptabilitycommunicationnetworkingproblem-solving