H1

Account Director, Strategic Medical Affairs, Clinical Accounts

H1

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $220,000 - $245,000 per year

Job Level

Lead

About the role

  • Own and grow a portfolio of H1’s most critical customer relationships.
  • Serve as a trusted advisor to senior stakeholders, aligning their business objectives with H1’s solutions.
  • Ensure account retention by leading Executive Business Reviews and addressing risks to customer retention.
  • Act as H1's ambassador within customer steering committees.
  • Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities.
  • Identify and drive new business within existing accounts via tailored prospecting and networking.
  • Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals and complex agreements.
  • Provide structured, data-driven feedback to influence product roadmap and go-to-market strategy.
  • Accurately forecast quarterly revenue and pipeline for your accounts.

Requirements

  • 8+ years of experience in enterprise account management, ideally within SaaS, data, or healthtech.
  • Demonstrated success managing a multi-million-dollar portfolio.
  • Strong executive presence with the ability to engage, influence, and build trust at the C-level.
  • Proven track record of driving expansion ARR across enterprise accounts.
  • Commercial acumen with deep experience in complex deal negotiation and revenue forecasting.
  • Strategic thinker who thrives in a fast-paced, cross-functional environment, balancing customer advocacy with revenue growth.
  • Experience with value-based selling.
  • Comfortable with traveling to customers 20% of the time
Benefits
  • Full suite of health insurance options, in addition to generous paid time off
  • Pre-planned company-wide wellness holidays
  • Retirement options
  • Health & charitable donation stipends
  • Impactful Business Resource Groups
  • Flexible work hours & the opportunity to work from anywhere

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enterprise account managementrevenue forecastingcomplex deal negotiationvalue-based sellingcross-sellupselldata-driven feedbackmulti-million-dollar portfolio managementaccount strategy developmentcustomer retention
Soft skills
executive presenceinfluencetrust buildingstrategic thinkingcustomer advocacycross-functional collaborationadaptabilitycommunicationnetworkingproblem-solving
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