H1

Director, Data and Research Operations

H1

full-time

Posted on:

Location Type: Remote

Location: Remote • New York • 🇺🇸 United States

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Salary

💰 $130,000 - $160,000 per year

Job Level

Lead

About the role

  • Develop and implement operational strategies that align data and research initiatives with company-wide objectives
  • Coordinate planning for all things related to data across H1, including coordinating between teams, alerting downstream teams to other work (e.g. QA team of high priority ticket counts being considered for the next quarter)
  • Work with leaders to ensure consistent and accurate reporting on work product from all work related to data and research, even if the work is being done by partner teams, including KPI monitoring and tracking within our team
  • Lead cross-functional initiatives between Research & Content, Engineering, Product, and Commercial teams
  • Lead change management initiatives across the data organization
  • Documentation of plans, resource allocation, and SLAs that can be shared with partner teams and through them clients, if necessary
  • Keep the leadership team informed of developments within the organization and disseminate information to the Data team as a whole, creating appropriate supporting documents to do so
  • Attend meetings in place of SVP of Data and Research or directors of different data departments, take notes and make decisions relating to data and research resource allocation, vendors and tools used
  • Optimize leadership team effectiveness through strategic meeting design and agenda management
  • Any other reasonable activity required by management/leadership

Requirements

  • 5-10 years working in operations or roles where organizing, coordinating, and leading projects was a significant component of the work
  • Demonstrated experience achieving consensus with diverse stakeholders at senior levels
  • Track record of implementing operational improvements that delivered measurable results
  • Experience with complex organizations or systems is beneficial, especially military, governmental, healthcare administration, development, or consulting
Benefits
  • Full suite of health insurance options, in addition to generous paid time off
  • Pre-planned company-wide wellness holidays
  • Retirement options
  • Health & charitable donation stipends
  • Impactful Business Resource Groups
  • Flexible work hours & the opportunity to work from anywhere
  • The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operational strategiesKPI monitoringresource allocationchange managementdocumentationstrategic meeting designagenda management
Soft skills
coordinationleadershipstakeholder consensuscommunicationorganizational skills