Hörmann

IT System Administrator

Hörmann

full-time

Posted on:

Location Type: Hybrid

Location: Nürnberg • Germany

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Tech Stack

Cyber Security

About the role

  • Provide support for IT operations in First and Second Level Support
  • Administer IT infrastructure (virtual and physical, backup & recovery)
  • Integrate various platforms and systems
  • User administration (including printers, Active Directory, user policies)
  • e.g., name changes / new account setup
  • Setup and relocation of IT workstations on site
  • Troubleshoot faulty systems and applications
  • Manage mobile devices using Mobile Device Management (MDM)
  • Manage, monitor and coordinate collaboration with external IT service providers
  • Technical coordination with internal departments and sister companies
  • Select and procure hardware, software and IT-related services
  • Create and maintain system documentation
  • Improve the company's cybersecurity
  • Continuous improvement of the certified ISMS
  • Execute projects to introduce new specialized business applications
  • Establish and further develop the company's emergency operation (business continuity) environment
  • Proactively prepare for hacker and ransomware attacks
  • Collaborate within the Group IT framework

Requirements

  • Completed IT training or career changers with equivalent experience
  • Experience in First and Second Level Support
  • Strong knowledge of Microsoft Windows and Office 365
  • Experience coordinating and communicating with external and internal departments and service providers
  • Knowledge of administration and maintenance of specialized applications and their technical infrastructure
  • Understanding of business processes and the requirements of business units
  • Good communication skills and the ability to explain technical concepts clearly
  • Team-oriented and able to work independently
  • Creativity to actively contribute to the team
  • Very good German and good English language skills
Benefits
  • Flexible working hours, flexitime and time-off compensation
  • 30 days annual leave plus regulated special leave
  • Training and development opportunities
  • Workplace health management including an Employee Assistance Program (EAP) and bike-leasing options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT operations supportFirst Level SupportSecond Level SupportIT infrastructure administrationbackup and recoveryuser administrationMobile Device Management (MDM)cybersecurityISMSbusiness continuity
Soft Skills
communication skillsteam-orientedindependent workcreativitycoordinationproblem-solvingtechnical explanationcollaboration
Certifications
IT training