Director, People & Culture Enablement, Execution

H&R Block

Director coordinating H&R Block’s People & Culture portfolio, governance, communications, and complex initiatives. Driving data-informed prioritization, change adoption, and AI-enabled operational improvements.

Posted 8/5/2026full-timeKansas City • Kansas, Montana • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in People & Culture management, program and portfolio management, and strategic communications. Proficient in leveraging AI-enabled tools and data analytics to drive organizational effectiveness and support change management initiatives.

Highest-signal resume keywords

Program ManagementStrategic ThinkingChange LeadershipData LiteracyHR Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Portfolio ManagementGovernance DesignProcess ImprovementAnalytical StorytellingWorkflow DesignProject ChartersOutcome TrackingResource AllocationMetrics DevelopmentCross-Functional Initiative Leadership

Soft Skills

Relationship BuildingCollaborationAccountabilityProfessionalismDiscretion

Tools & Technologies

AI-Enabled ToolsAutomation SolutionsDigital PlatformsWorkflow Management Tools

Industry Keywords

People & CultureHuman ResourcesOrganizational EffectivenessEnterprise CommunicationsTalent Management

About the role

Key responsibilities & impact

Partner with the People & Culture Leadership Team to own and manage the P&C strategic portfolio, including prioritization, governance, cadence, sequencing, and tracking
Lead end-to-end planning and execution of large, complex P&C initiatives across multiple teams, COEs, P&C business partners, and enterprise stakeholders
Develop and maintain metrics, dashboards, and reporting routines for initiative progress, workload, process efficiency, adoption, risks, outcomes, and resource needs
Analyze P&C capacity and resource allocation, surfacing gaps, tradeoffs, risks, and recommendations for staging or reallocating resources
Design and drive the P&C communications architecture, including executive messaging, stakeholder updates, associate-facing communications, leadership materials, and business-focused narratives
Support change management for new ways of working, operating model shifts, process changes, and strategic transitions
Build relationship architecture and clear handoff processes across P&C leaders, COE heads, PCBPs, and business partners
Facilitate operating routines and alignment discussions to review outcomes, project status, risks, and accountability
Leverage AI-enabled tools, automation, workflow management, communication, and digital solutions to improve efficiency and decision support
Model H&R Block’s High Performing Connected Culture through relationships, accountability, continuous learning, collaboration, and results

Requirements

What you’ll need

10+ years of progressive experience in People & Culture, Human Resources, business operations, program management, organizational effectiveness, communications, strategy, consulting, or a related field
Experience leading high-complexity, cross-functional initiatives with multiple stakeholders, competing priorities, senior-level visibility, and enterprise impact
Strong strategic thinking and business acumen connecting P&C priorities to business outcomes, Block Next, and enterprise transformation needs
Demonstrated program and portfolio management capability, including governance design, prioritization, sequencing, project charters, operating cadences, dashboards, and outcome tracking
Strong understanding of HR operations, talent management, associate lifecycle processes, enterprise communications, organizational governance, and cross-functional handoffs
Data literacy and analytical storytelling skills
Change leadership and organizational agility supporting adoption of new processes, operating models, tools, and ways of working
Systems thinking and workflow design skills, including process improvement, duplication reduction, stronger handoffs, and scalable operating routines
Experience using AI-enabled tools, automation, workflow solutions, or digital platforms to improve efficiency, visibility, execution, and decision support
Ability to handle highly confidential and sensitive situations with discretion, sound judgment, professionalism, and strong relationship orientation

Benefits

Comp & perks

Competitive pay
Comprehensive benefits
Support for life both in and outside of work
High Performing, Connected Culture
Continuous learning