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Lead Virtual Tax Professional – Seasonal
H&R BlockSeasonal Lead Virtual Tax Professional leading remote tax teams and supporting H&R Block’s tax service innovations. Providing tax guidance, coaching, scheduling, and IRS-compliant quality oversight.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in recruiting, training, and leading remote teams while ensuring compliance with tax regulations and delivering exceptional client service. Proficient in managing virtual workflows and performance metrics to foster a collaborative work environment.
Highest-signal resume keywords
Remote Team LeadershipTax Preparation ExperienceClient Service in Virtual EnvironmentCoaching and FeedbackCircular 230 Credential
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tax PreparationTax ResearchPerformance Metrics ReviewCompliance StandardsVirtual Platform Management
Soft Skills
Verbal CommunicationWritten CommunicationInterpersonal SkillsMotivational LeadershipCollaboration
Tools & Technologies
Virtual Work SystemsWorkflow Management Tools
Certifications & Qualifications
Circular 230 CredentialEACPA
Industry Keywords
Internal Revenue Service ComplianceSeasonal Tax ServicesRemote Work Environment
About the role
Key responsibilities & impact- Recruit, interview, and hire seasonal Virtual Tax Professionals
- Deliver training on tax policies, virtual platforms, and workflow systems
- Create, manage, and adjust team schedules
- Monitor attendance, productivity, and compliance with virtual work expectations
- Review performance metrics and provide coaching and feedback
- Foster a collaborative and inclusive virtual work environment
- Provide technical tax support and guidance on complex tax scenarios
- Ensure adherence to Internal Revenue Service requirements and company compliance standards
- Support client escalations and virtual service delivery as needed
- Lead a remote team supporting test-and-learn initiatives on the Innovations team
Requirements
What you’ll need- High school diploma or equivalent
- Ability to lead, motivate, and coach remote teams effectively
- Excellent verbal, written, and interpersonal communication skills
- Experience serving clients in a virtual or remote environment
- Flexibility to work extended or varied hours during the seasonal period
- Internet speed of at least 15 Mbps
- Supervisory or people leadership experience
- 3 years of experience in tax preparation and/or tax research
- Bachelor’s degree in a related field or equivalent through a combination of education and related work experience (preferred)
- Circular 230 credential (attorney, EA or CPA) (preferred)
- Experience leading remote teams (preferred)
Benefits
Comp & perks- Competitive pay
- Medical and prescription drug coverage for qualifying associates and eligible dependents
- H&R Block Retirement Savings Plan (401(k) Plan)
- Employee Assistance Program
- (Virtual) fitness center programs
- Associate discount program
- Business Travel Accident Insurance
- Associate Tax Prep benefit
- Incentive compensation or short-term incentive plans may provide additional earnings