Associate Manager, Virtual Tax

H&R Block

Associate Manager leading Virtual Tax Professionals at H&R Block in a remote capacity. Coaching and developing team members for exceptional tax client services and operational excellence.

Posted 7/17/2026full-timeRemote • Montana • 🇺🇸 United StatesJuniorMid-Level💰 $62,800 - $94,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in tax preparation and leadership within a virtual environment, focusing on team development, client satisfaction, and operational efficiency. Proficient in managing complex tax situations while fostering a positive workplace culture.

Highest-signal resume keywords

Tax Preparation ExperienceLeadership ExperienceIRS Regulations KnowledgeMicrosoft Excel ProficiencyClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tax PreparationIndividual Income Tax PreparationProcess ImprovementQuality ReviewWorkforce Planning

Soft Skills

Communication SkillsOrganizational SkillsProblem-Solving SkillsTeam MotivationCoaching Skills

Tools & Technologies

Microsoft TeamsMicrosoft OutlookDigital Collaboration Tools

Industry Keywords

Virtual Work EnvironmentClient-First CultureTax Regulations

About the role

Key responsibilities & impact

Lead, coach, and develop a team of Virtual Tax Professionals
Foster a positive, high-performing virtual work environment
Manage daily operations, including staffing and productivity
Ensure timely and accurate tax return and client deliverables
Champion a client-first culture by resolving client concerns
Provide guidance on complex tax situations and quality review efforts
Support recruiting, interviewing, hiring, onboarding, and workforce planning
Identify and implement process improvements to enhance workflows

Requirements

What you’ll need

3+ years of tax preparation experience
2+ years of leadership, coaching, or management experience
Strong understanding of individual income tax preparation and IRS regulations
Excellent communication, organizational, and problem-solving skills
Ability to lead and motivate employees in a virtual environment
Proficiency with Microsoft Teams, Outlook, Excel, and digital collaboration tools

Benefits

Comp & perks

Health insurance
401(k) matching
Employee Assistance Program
Fitness center programs
Associate discount program
Business Travel Accident Insurance
Associate Tax Prep benefit