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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in preparing complex tax returns and conducting tax interviews, while providing exceptional client service and support during the tax preparation process. Proficient in bookkeeping and client acquisition strategies to enhance financial service offerings.
Highest-signal resume keywords
Tax Return PreparationBookkeepingClient AcquisitionIRS Audit AssistanceContinuing Education Participation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tax PreparationBookkeepingTax ResearchClient InterviewsFinancial Product Knowledge
Soft Skills
Client CommunicationProblem SolvingInitiative
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Tax ComplianceFinancial ServicesClient ReferralsTax Office Operations
About the role
Key responsibilities & impact- Prepare highly complex tax returns and contact client to gather all necessary information in order to complete an accurate tax return
- Perform bookkeeping work on behalf of clients as needed
- Conduct tax interviews and research tax questions for the purpose of preparing complete and accurate tax returns
- Introduce and offer to clients other H&R Block financial products and services with the goal of helping clients achieve their financial objectives
- Collect necessary fees and submit fees and related documentation in accordance with the District General Manager instructions
- Provide necessary tax information to clients as it relates to tax preparation and resolve client concerns in accordance with the District General Manager instructions
- Finalize all highly complex tax returns so client can either request electronic filing or make arrangements to pick up completed return at the tax office
- Take initiative to seek new highly complex clients by asking current clients for referrals and actively develop and execute client acquisition plans
- May perform duties of other office support positions
- Assist clients through IRS audits to prepare them for representation
Requirements
What you’ll need- Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
- Associate must participate in the 15-hour continuing education requirement in order to be considered for rehire
- 1 year minimum related work experience
Benefits
Comp & perks- competitive pay
- comprehensive benefits
- support for life both in and outside of work
