Account Supervisor

H/L Agency

Account Supervisor overseeing marketing strategy and agency operations at H/L Agency. Leading team and managing client relationships in hybrid work environment.

Posted 7/27/2026full-timeOakland • California • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic marketing planning, team management, and client relationship building, with a focus on delivering measurable results across various media types. Proficient in overseeing creative production workflows and optimizing project assignments to meet client objectives.

Highest-signal resume keywords

Strategic Marketing PlanningTeam ManagementClient Relationship BuildingCreative Production WorkflowBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementCreative Brief WritingMedia PlanningMarketing Program ExecutionKPI Evaluation

Soft Skills

Excellent Communication SkillsTeam DevelopmentProblem SolvingLeadershipClient Presentation Skills

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Agency ExperienceBroadcastOOHPrintDigitalSocial MediaCreative ProductionMarketing ObjectivesClient ExpectationsIncremental Billings

About the role

Key responsibilities & impact

Oversee the strategic aspect of the Agency’s creative production workflow process, including opening jobs, writing creative briefs, managing creative kickoffs, and leading internal and client presentations
Manage the team (e.g., Account Coordinator, Assistant Account Executive and Account Executive) across projects
Optimize assignment of work across Account team, ensuring Agency processes are followed
Provide strategic direction for creative, media, and merchandising projects
Help manage client expectations regarding budget, scope of work, timing, schedules, and processes
Engage and provides strategic direction to the more senior clients
Delegate to team members without giving up teamwork and authority
Manage the media planning and marketing calendar development, working with the Account Director
Take an active role in strategic marketing planning, working with the Account Director
Gain a thorough understanding of the client’s business and industry
Stay up to date on the latest developments in the marketing and advertising industry, as well as industry trends relevant to the client’s business
Responsible for managing the budget
Oversee the Account Executive’s work on client budget inputs and Agency billing, and processing of invoices, job closings, and client estimates
Supervise and foster relationship with Account Executive(s), ensuring work quality and advancement
Responsible for team development, to include on-going feedback and regularly scheduled meetings to review and set goals
Manage client meeting preparation and coordination with the Account Executive
Build and maintain positive, lasting client relationships based on effectively achieving client’s marketing objectives
Manage and lead client meeting presentations
Active role in presenting to clients
Manage and mentor the Account Service team
Supervise multiple lines of business, and strengthen and develop the agency-client relationship with multiple contacts at each LOB
Provide leadership in the development of strategic plans to help grow client business and generate incremental billings and income
Continuously look for ways to test and learn new ideas on the client’s business, anticipating next steps along the way
Review client account’s profitability with the Account Director monthly
Supervise, train, and motivate team members to assure a high level of performance
Proactively identify, develop, and present strategic POVs
Evaluate creative performance based on key KPIs in the dashboard to formulate creative recommendations

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Minimum 5–7 years of experience demonstrating increasing responsibilities and advancement to Account Supervisor or an equivalent title; at least 1 year managing a team preferred
Agency experience preferred
Experience with various project types, including broadcast, OOH, print, digital, and social media; across creative, production, and media
Experience in leading strategic thinking across projects
Ability to identify the key aspects of the data or problems, and provide creative solutions
Proven track record in delivering measurable results through managing and executing marketing programs
Excellent written and oral communication skills

Benefits

Comp & perks

Health insurance
Retirement plans
Flexible work arrangements
Professional development opportunities