IT Process Manager – Artificial Intelligence
Häfele SE & Co KG
full-time
Posted on:
Location Type: Office
Location: Lengerich • Germany
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About the role
- Actively integrate artificial intelligence into our process landscape: identify suitable AI use cases, prioritize them together with the business units, and support the entire implementation process — from the use-case brief through pilot to rollout
- Moderate and coach the AI key-user group, consolidate requirements, prioritize topics in close coordination with Windmöller & Hölscher, and ensure effective testing, clear documentation and sustainable knowledge transfer
- Develop and implement AI applications using knowledge of Python, R or comparable technologies, and possess initial experience with chatbots
- Maintain an overview of interfaces and system architectures, ensuring clean integration of IT systems into processes
- Lead (sub-)projects to introduce AI and process solutions, facilitate cross-functional workshops and support change-management measures
Requirements
- Completed degree in Computer Science, Business Informatics or a comparable qualification
- Solid experience in IT-related process management — particularly in end-to-end processes, BPMN modeling, facilitation, requirements capture and prioritization
- Strong affinity for artificial intelligence and machine-learning applications (ideally generative AI) and experience in the practical implementation of use cases; knowledge of Python or R is a plus but not mandatory
- Strong communication and coaching skills, especially in managing and moderating an AI key-user community (requirements management, test coordination, documentation, go-live support)
- Confident user of the M365 environment, preferably with experience in backlog or ticket systems, and good English skills
Benefits
- Pension plan
- Company events
- Autonomous work
- Opportunity for mobile working (remote work)
- Company cafeteria
- Holiday and Christmas bonuses
- Professional development
- W&H Academy
- 30 days annual leave
- Flexible working hours
- Family-friendly corporate culture
- Opportunities for internal mobility and career advancement
- Sports and fitness offerings
- Employee discounts & perks
- Commitment to sustainability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonRAI applicationschatbotsBPMN modelingrequirements captureprocess managementchange managementend-to-end processesmachine learning
Soft Skills
communication skillscoaching skillsmoderation skillsfacilitation skillsknowledge transferprioritizationdocumentationtesting coordinationcommunity managementsupport
Certifications
degree in Computer Sciencedegree in Business Informatics