H.B. Fuller

ERP Services Director

H.B. Fuller

full-time

Posted on:

Location Type: Remote

Location: Portugal

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Job Level

Lead

Tech Stack

ERP

About the role

  • The ERP Services Director reports to the Chief Information Officer and has primary responsibility for implementing SAP for new acquisitions, optimizing and evolving the company’s SAP ERP ecosystem, defining and executing digital supply chain technology strategy, and leading eCommerce technology strategy.
  • This role focuses on maximizing business value from existing ERP investments, improving process efficiency, scalability, employee experience, and enabling growth through modern, integrated digital platforms.
  • The role operates as a strategic partner to business leadership, translating business priorities into technology roadmaps and measurable outcomes.
  • Own the enterprise SAP ERP strategy, with a primary focus on optimization, simplification, and value realization.
  • Manage SAP PMO, Center of Excellence, technical team & data conversion team during SAP implementations.
  • Drive continuous improvement of core ERP capabilities across finance, supply chain, manufacturing and procurement.
  • Partner with business leaders to identify process gaps, productivity opportunities, and automation use cases enabled by ERP.
  • Govern ERP change intake, prioritization, and investment decisions to ensure focus on high‑value outcomes.
  • Ensure ERP stability, performance, security, and compliance while improving employee experience and adoption.
  • Ensure ERP solutions support finance, manufacturing, supply chain, procurement, and commercial processes in a standardized yet flexible manner.
  • Own the technology vision and delivery for B2B eCommerce platforms, customer portals, and digital ordering experiences.
  • Define and own the enterprise eCommerce technology strategy, ensuring alignment with commercial growth objectives and customer experience goals.
  • Partner with commercial, marketing, and customer experience teams to enable scalable digital sales channels and self‑service capabilities.
  • Build, lead, and develop high-performing global technology teams.
  • Establish strong program governance, vendor management, and financial oversight for large-scale initiatives.
  • Drive disciplined execution using modern delivery methodologies (agile, hybrid, and waterfall as appropriate).

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; MBA or advanced degree preferred.
  • 20+ years of progressive technology leadership experience, including senior leadership roles in large, complex organizations.
  • Demonstrated success leading large-scale SAP ERP implementations in global environments.
  • Deep experience with supply chain and manufacturing technologies within an industrial or manufacturing context.
  • Proven track record delivering eCommerce and digital commercial platforms integrated with core enterprise systems.
  • Experience serving as a technology partner to senior business leaders, with strong business acumen.
  • Strong vendor and systems integrator management experience.
  • Experience in process improvement and project management.
  • Leadership skills, team building, employee development.
  • Strong communication skills both written and verbal.
  • Influencing decisions through a matrix organization.
  • Change driver – Significant experience in managing and driving change.
  • Highly effective in negotiation and resolution.
  • Ability to act in a consultative manner with both business and IT leaders to align strategy.
  • Experience with technical application and infrastructure capabilities.
  • Demonstrated ability to create and manage project and department budgets.
  • Strategic thinker with the ability to translate vision into execution.
  • Business-first mindset with strong financial and operational understanding.
  • Collaborative influencer across IT and business functions.
  • Results-oriented with a focus on measurable value delivery.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP ERPeCommerce technologydigital supply chain technologyprocess improvementproject managementvendor managementfinancial oversightagile methodologywaterfall methodologytechnical application capabilities
Soft Skills
leadershipteam buildingemployee developmentstrong communicationinfluencing decisionschange managementnegotiationconsultative approachstrategic thinkingcollaborative influencing
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsBachelor’s degree in EngineeringMBAadvanced degree