Customer & Category Manager

Häagen-Dazs Shops

Category Manager linking internal strategy and retailer execution for Dreyer's Grand Ice Cream. Driving customer growth through insights, analysis, and partnerships with key retailers.

Posted 4/25/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Build trust and deepen partnership with our key retailers by providing best-in-class consumer insights, data analysis, and strategic positioning
Help drive customer category growth through brand agnostic focus on the category/segments and shopper dynamics
Ensure consumer insights, data analysis, and strategic positioning come together to deliver unbiased category insights and solutions
Identify category trends, opportunities and threats, leading monthly/quarterly calls with customers
Drive 4 P strategies for our retailers, collaborating with cross-functional groups as sales and marketing and tailoring recommendations to specific customer needs
Lead category strategy and approach in JBP, Top to Top, Category Review, and yearly planning meetings at respective accounts/channels

Requirements

What you’ll need

BS/BA Preferred
5+ Years experience in customer facing, sales planning, or category management sales roles in CPG industry
Seeking category or sales experience working within Kroger.
Commercial experience, high developed collaboration and influencing skills, self-starter, results driven, entrepreneurial
Experience in retail sales roles a plus
Knowledge of customer best practices, market intelligence, category/channel/ shopper trends and shopper Insight into actionable ideas.
History in data management (IRI, Nielsen, other data sources) and insight building.
Proven ability to develop sound insights and strategies across multiple data points.

Benefits

Comp & perks

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Hard Skills & Tools

data analysiscategory managementconsumer insightsmarket intelligencedata managementinsight building4 P strategiescategory trendsshopper dynamicssales planning

Soft Skills

collaborationinfluencingself-starterresults drivenentrepreneurialtrust buildingstrategic positioningcommunicationleadershipproblem solving

Certifications

BSBA