Intern — Client Communication and Engagement

Gympass

Intern supporting client engagement at Wellhub, a corporate well-being platform. Assisting in onboarding and communication to ensure client success by organizing and supporting implementation processes.

Posted 5/11/2026internshipSão Paulo • 🇧🇷 BrazilEntry LevelWebsite

About the role

Key responsibilities & impact

Support the organization of routines for client implementations, including deadlines, open items, follow-ups, and next steps for engagement and communication actions.
Help organize and update client information, materials, and data.
Support the creation and adaptation of communication plans and materials, considering the client profile, target audiences, and available channels.
Assist in responding to inquiries and supporting clients throughout their journey, always under team guidance.
Support the review of materials, links, presentations, and communication flows before they are sent.
Monitor the progress of launches and organize basic data to support analysis and decision-making.
Assist in preparing presentations, meeting minutes, action plans, and updates for clients and internal stakeholders.
Work with internal teams to collect information, align next steps, and keep stakeholders informed.
Contribute to documenting processes and improvements that make the operation more organized, efficient, and scalable.
Live the mission: inspire and empower others by prioritizing your own well-being and that of your colleagues. Create a supportive environment where everyone feels comfortable taking care of themselves and finding a healthy work–life balance.

Requirements

What you’ll need

Currently pursuing a degree in Business Administration, Marketing, Communications, Public Relations, Advertising, or a related field.
Interest in client implementation, engagement, communication, and customer experience.
Organized, detail-oriented, and able to handle multiple tasks.
Strong written and verbal communication skills.
Comfortable working with spreadsheets, presentations, documents, and Google collaborative tools.
Curious to learn new tools, including artificial intelligence, and to use them practically to improve organization, productivity, information analysis, and material creation.
Proactive, curious, and eager to learn about the Wellhub product, our clients, and engagement strategies.
Enjoys working in partnership with different teams and internal stakeholders.
English proficiency is a plus.
Availability to intern 6 hours per day (30 hours per week) in a hybrid model (onsite once a week).
Reside in São Paulo or the surrounding region.

Benefits

Comp & perks

WELLHUB: Free Gold+ plan with access to thousands of gyms and studios, digital fitness programs, and online resources for meditation, nutrition, mental health support, sleep routines, and more. You can add up to 3 family members to your plan, ensuring those who matter most have access to wellbeing.
WELLZ: A unique, comprehensive resource for mental wellbeing. Wellz offers personalized journeys that combine weekly cognitive-behavioral therapy (CBT) sessions (52 per year) and on-demand content.
HEALTH & CARE: Health insurance, dental plan, and life insurance.
FLEXIBLE WORK: With a work model that prioritizes flexibility, we offer hybrid and remote roles so you have the freedom to work in the way that suits you best. The working arrangement for this specific role can be discussed with the recruiter and leadership. When you join Wellhub, you can also use our home office reimbursement to set up your home workspace.
PAID TIME OFF: Disconnecting and recharging is important. We offer vacation after 6 months of employment + 3 days off per year + 1 extra day off for each year at the company (up to 5 days total) + 1 day off during your birthday month.
PAID PARENTAL LEAVE: Welcoming a new family member is a special moment. We offer 100% paid parental leave to all new parents. Birthing parents also have access to extended leave (Empresa Cidadã) and a ramp-back period, during which they may work half-time until they adjust to the new routine.
PROFESSIONAL DEVELOPMENT: Access global learning platforms, participate in interactive sessions, build your personalized development plan, and explore internal opportunities. We focus on continuous learning and feedback to support your personal and professional growth.
CULTURE: Join a team of dedicated people who come together to push boundaries, support one another, and create lasting impact in corporate wellbeing. We win together, cultivating trust through transparent communication and a culture where every perspective matters.

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysispresentation preparationcommunication plan creationclient implementationcustomer experiencedocument organizationmaterial adaptationtask managementinformation documentationprocess improvement

Soft Skills

organizeddetail-orientedstrong written communicationstrong verbal communicationproactivecuriousteam collaborationsupportive environment creationtime managementmulti-tasking