Gympass

Revenue Operations Intern

Gympass

internship

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Entry Level

About the role

  • Support the execution of onboarding and nurturing initiatives within the Client Success Strategy team by helping organize tasks, track timelines, update materials, and ensure follow-ups. You will help turn ideas and plans into well-structured execution support.
  • Work alongside team members and interact with stakeholders from Client Success, Wellbeing Engagement, Value Management, and other teams to support ongoing initiatives. You will help gather inputs, document discussions, and learn how global teams collaborate.
  • Help collect, organize, and analyze qualitative and quantitative data related to onboarding (e.g., feedback, metrics, surveys). You will support the team in identifying patterns, pain points, and opportunities for improvement.
  • Support the team in keeping the client experience at the center by helping map onboarding journeys, document risks, and organize insights from commercial and Client Success teams.
  • Assist in building and updating decks, documents, trackers, and internal materials used by the team. You may also help prepare updates, summaries, and best-practice documentation for internal sharing.
  • Inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

Requirements

  • Reside in São Paulo and has availability to go to the office once a week.
  • Currently enrolled in a Bachelor’s degree (e.g., Business, Engineering, Economics, Marketing, Communications, or related fields).
  • Minimum one-year internship commitment required.
  • Interest in project organization, process improvement, and operational support, especially within Client Success or Operations environments.
  • Analytical mindset, with curiosity to understand data, identify patterns, and support decision-making.
  • Comfortable working with documentation and structured processes, helping organize information and workflows.
  • Good communication skills, both written and verbal, with willingness to learn how to present ideas and updates clearly.
  • Collaborative profile, able to work well with different teams and learn in a global, cross-functional environment.
  • Proactive and curious, with a strong willingness to learn, take ownership of tasks, and ask questions.
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines with guidance.
  • Fluent or advanced English; Portuguese proficiency required.
Benefits
  • Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.
  • A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.
  • Health, dental, and life insurance.
  • Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.
  • It’s important to take time away from work to recharge. Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!
  • Access to world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.
  • You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisproject organizationprocess improvementdocumentationworkflow managementmetrics analysissurvey analysisclient onboardingpresentation skillstask management
Soft Skills
communicationcollaborationproactivitycuriosityorganizational skillstime managementadaptabilityteamworkproblem-solvingempathy