Sales Development Representative
Container xChange
Sales Development Representative
Gympass
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Generate business opportunities by engaging with and qualifying leads who come through website chat, and by following up via phone and email.
- Respond quickly to leads who request contact, providing fast, consultative service.
- Qualify and understand lead needs through structured chat conversations, identifying whether Wellhub solutions are a good fit.
- Be highly organized to manage multiple simultaneous chat interactions, prioritize leads, and ensure no opportunities are missed.
- Maintain high activity levels and focus on productivity, including the volume of chats, calls, and follow-up emails.
- Develop creative approaches to engage potential clients, ensuring an excellent pre-sales experience.
- Communicate complex solutions in corporate settings, presenting the Wellhub value proposition clearly and persuasively.
- Collaborate with Account Executives to build and validate opportunities for meetings and product demonstrations.
- Keep the CRM updated with accurate, detailed information on chat interactions and lead qualification status.
Requirements
- Live in São Paulo.
- Available to come into the office once a week.
- Previous experience in pre-sales (inbound), sales, customer service (chat/support), or corporate/account relationship management.
- Communicative, outgoing, and enthusiastic, with strong writing skills and active listening ability to conduct effective qualification conversations via chat.
- Ambitious and persistent, driven by metrics and highly self-motivated to manage a high volume of inbound leads.
- Very receptive to training and adaptable to change, able to work across multiple initiatives and projects.
- Curious and interested in learning and development, open to improvements through training, adaptability, and involvement in specific projects.
- Adaptable and optimistic, able to work well in an international environment and proven to be an excellent team player.
- Intermediate level of English (especially reading and writing), as we are part of a global business unit and our tools are in English.
- Professional experience with tools such as Salesforce and Microsoft Office Suite is a plus.
Benefits
- WELLHUB: We believe in our mission and encourage employees and their families to take care of their wellbeing. Access on-site gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be offered at a significant discount.
- WELLNESS: Health, dental, and life insurance.
- FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment. As a Flexible First company, we offer two work-model options: flexible hybrid and fully remote, and we make the office a place for collaboration, community, and team building.
- FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust working hours based on personal schedules, time zones, and business needs.
- PAID TIME OFF: We know how important it is for employees to take time away to recharge. Vacation after 6 months and 3 days off per year + 1 extra day off for each year of tenure (up to 5 additional days) + an extra day off for your birthday.
- PAID PARENTAL LEAVE: Welcoming a new child is one of life’s most special moments and we want our employees to be present and enjoy their growing families. We offer 100% paid parental leave to all new parents and extended maternity leave.
- CAREER GROWTH: Outstanding opportunities for personal and career growth. We maintain a growth mindset in everything we do and invest deeply in employee development.
- CULTURE: An exciting and supportive atmosphere with ambitious people from around the world. You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our values-based culture of trust, flexibility, and integrity makes this possible every day.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
pre-salessalescustomer servicelead qualificationchat supportrelationship managementwriting skillsactive listeningmetrics-drivenadaptability
Soft skills
communicativeoutgoingenthusiasticambitiouspersistentself-motivatedcuriousteam playeroptimisticreceptive to training
