Account Manager

• Onboard new Gym Launch clients via Agency Onboarding Zoom calls
• Ensure activation and integration of the following tech stack: GoHighLevel, Lead Connector, Twilio, GoDaddy, Meta/FB business manager, TikTok Ads manager, Zapier/Make.com, Asana
• Host client facing “Pre-Launch” Zoom calls prior to ads going live to cover expectations and lay the foundation for a strong and successful relationship together.
• Ensure that all media buyers are optimizing accounts to SOP standards and within KPI’s
• Review account roster daily to ensure all are being served at a high level
• Rebuild and optimize problem accounts to ensure excellent client experience
• Provide feedback to media buyers to ensure alignment and results
• Adhere to B2C marketing guidelines established by Gym Launch
• Be available to our DIY clients to share expert advice on Paid Traffic Strategies
• Create educational Loom videos as needed for departments/clients.
• Monitor emerging trends in social media paid advertising and adjust accordingly
• Collaborate with team members on the clients in need of help, ensuring that the client experience exceeds their expectations.

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