GXO Logistics, Inc.

Operations

• Communicate with customers, vendors and team members to ensure customer commitments are met
• Establish procedures for maintaining quality objectives
• Hire, train, develop and appraise staff effectively
• Handle equipment and coordinate all maintenance needs with the maintenance team
• Ensure records are maintained appropriately and reports are completed in a timely manner

Manager, SC Operations – Weekend Shift

Project Manager

• Handle new interior facility construction (upfit), remodel/reconfiguration activities and shutdowns within the North American region
• Manage project budgets and timelines to ensure projects are completed on time and budget
• Provide project weekly status reporting updates to internal and external stakeholders

Project Manager, Facilities Engineering

• Lead and optimise outbound operations to ensure on-time, accurate dispatch of customer orders
• Manage daily outbound capacity, wave planning and resource allocation
• Coach, develop and support Shift Managers and outbound teams to drive performance
• Ensure compliance with H&S standards, investigate incidents and implement corrective actions
• Identify process improvements, remove bottlenecks and drive continuous improvement initiatives

Senior Operations Manager

Supply Chain

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans
• Always maintain a clean environment

Supply Chain Supervisor – 5th Shift

Operations Supervisor – 1st Shift

Operations Supervisor – 3rd Shift

• Oversee the management of all client distribution and supply chain operations
• Support organic growth of client accounts by identifying and implementing additional client value opportunities
• Handle productivity, quality and safety standards in accordance with company needs and customer requirements
• Implement and maintain operational processes and procedures; prepare reports on performance and potential improvements for operations
• Provide direction, development and leadership for managers and supervisors
• Research of startup and ongoing personnel requirements for automation solutions based on product profile and activity levels
• Establish and meet site objectives in the areas of financial performance, safety, quality and customer service, while maintaining compliance with all applicable internal and external policies
• Provide accurate and timely submission of key quality, financial and safety reports
• Hire, train, develop and appraise staff effectively; take corrective action as necessary in a timely manner and in accordance with company policies
• Plan and coordinate plant activities with departmental managers and supervisors to ensure objectives are accomplished in a timely and cost-effective manner
• Drive a culture of innovation and success that values diverse voices, talents, identities, backgrounds and experiences

Senior Director, SC Operations

Compliance

• Lead the on-site warehouse process for identification, analysis and prioritization of compliance-based risks, and communicate potential impacts to company leadership; utilize risk assessment reports to drive targeted efforts in monitoring and auditing to ensure risks are mitigated and resolved appropriately
• Develop, modify, implement and provide training on compliance-related procedures and work instructions - coordinate rollout and training of new or updated policies and directives
• Execute programs designed to ensure compliance with applicable laws and customer requirements; collaborate with company leadership to drive consistency in the approach, processes and tools
• Manage, assign and ensure resolution of customer escalations related to international shipments
• Lead the development of processes that track, monitor, trend and analyze warehouse operations and compliance with work instructions and standard operating procedures.
• Create compliance improvement plans that ensure examples of warehouse operations execution of all audit plan documentation and tasks with the appropriate level of consistency and governance
• Cross functional partnership to with domestic and international colleagues to drive consistency in the development, training and rollout of compliance processes

Regional Compliance Manager

Warehouse Operations Supervisor – 1st Shift

Warehouse Supply Chain Supervisor – 1st Shift

Warehouse Operations Supervisor – 3rd Shift

Systems Engineer

• Evaluate, define and research existing WMS, and configure, test and support business functions
• Make recommendations to management on opportunities for process improvements by leveraging applications in the system
• Communicate changes, improvements and modifications to management so that issues and solutions are understood
• Determine project scope, and identify and resolve system issues
• Assist with translating user requirements into functional requirements, including creating process models, diagrams and charts to provide direction to the team
• Handle configuration changes in the WMS
• Define and coordinate the implementation of test cases as part of the process
• Provide training to end users for modifications to existing and new processes

Warehouse Management Systems Analyst

• Support the information systems component for the Warehouse Management Systems (WMS)
• Perform service management processes
• Foster and maintain ongoing client relationships and configure systems
• Write specifications for new development and system enhancements
• Perform and coordinate quality assurance testing under the direction of senior analysts and managers
• Communicate and collaborate with stakeholders, key users and business process leads to analyze business problems and capture detailed requirements; reconcile conflicts
• Facilitate meetings and workshops that determine process requirements and system changes
• Develop detailed user stories, work plans, deliverables, definitions of overall approaches and mobilization efforts for CRM initiatives
• Work closely with IT teams to validate and ensure proposed solutions meet business requirements; participate in initial validation and testing, and facilitate user-acceptance testing
• Guide and consult with other analysts
• Partner with program and training/communication teams to ensure business readiness for organizational change, and a schedule for impacted processes/systems changes; assist in creating training documentation and delivering train-the-trainer sessions
• Provide leadership, training, coaching and guidance to key users

Lead Supply Chain Systems Analyst

Warehouse Operations Supervisor – 2nd Shift

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Maintain a clean environment at all times
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans