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Senior Operations Manager – 2nd Shift
GXO Logistics, Inc.Senior Operations Manager overseeing logistics operations for national returns processing and order preparation in a dynamic multichannel distribution center. Driving performance improvements and managing warehouse associates.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in warehouse operations management, including inventory control, performance improvement strategies, and Lean methodologies. Proficient in leading teams to achieve KPIs while ensuring safety and quality standards are met.
Highest-signal resume keywords
Lean MethodologiesInventory ControlKPI MonitoringBilingual English/SpanishAS9100 or ISO Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance Improvement StrategiesStatistical AnalysisContinuous Process ImprovementProblem-Solving TechniquesWarehouse ManagementThird-Party Logistics (3PL)Microsoft OfficeComputerized Scanner EquipmentCoaching and TrainingEquipment Maintenance Coordination
Soft Skills
Motivating TeamsFacilitating ProjectsCommunication SkillsLeadership
Industry Keywords
LogisticsWarehouse OperationsQuality OperationsSafety ImprovementEmployee Morale
About the role
Key responsibilities & impact- Supervise, motivate, coach and train warehouse associates; implement performance improvement strategies when needed
- Oversee equipment and coordinate all maintenance needs
- Handle inventory control processes
- Drive quality operations through the application of Lean methodologies
- Create and monitor KPIs against targets; lead the organization to meet or exceed KPIs
- Ensure picking and putaway activities in the distribution center are meeting operational needs
- Lead the operations team to support value-added service and outbound packing to meet or exceed lead time requirements
- Initiate and facilitate projects focusing on the improvement of safety, quality, delivery, cost and employee morale.
Requirements
What you’ll need- 5 years of relevant work experience
- Experience with Microsoft Office and computerized scanner equipment
- Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
- Bachelor's degree in Logistics or a related field
- Bilingual English/Spanish
- Experience in an AS9100 or ISO environment
- Lean, Six Sigma and Continuous Process Improvement knowledge and experience
- Experience in warehousing or Third-Party Logistics (3PL)
- Solid problem-solving techniques and statistical analysis skills.
Benefits
Comp & perks- full health insurance (medical, dental and vision)
- 401(k)
- life insurance
- disability