Senior Solution Delivery Specialist

GXO Logistics, Inc.

Senior Solution Delivery Specialist responsible for implementing WMS solutions in supply chain. Responsible for leading test phases, coordinating design, and providing customer support.

Posted 7/25/2026full-time🇮🇹 ItalySenior💰 €40,000 - €45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in WMS solutions delivery, including requirements gathering, functional testing, and customer validation. Proficient in SQL and experienced in the supply chain and logistics industry, with strong analytical skills and the ability to communicate effectively across diverse teams.

Highest-signal resume keywords

WMS Solutions DeliverySQL KnowledgeSupply Chain ExperienceProblem SolvingFluent in Italian and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WMS ExperienceSoftware DeliveryRequirements GatheringFunctional TestingIntegration TestingAcceptance TestingRoot Cause AnalysisData AnalysisChange Request ManagementTraceability

Soft Skills

Attention to DetailTeam-OrientedCollaborativeEffective CommunicationOrganizational Skills

Tools & Technologies

JiraConfluenceXrayBlue Yonder

Industry Keywords

LogisticsSupply ChainProcess ImprovementKPI MonitoringMatrix Organization

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Follows up solution implementation and ensure consistency between initial requirement and final delivery;
Lead and execute test phases for internal functional test and customer validation;
Define and maintain solution design, traceability, and change requests coordinating software factory, operations, and IT;
Support operations in process discussion and understanding;
Act as the primary point of contact between the software factory and business operations, mediating priorities and decisions;
Deliver WMS solutions from requirements gathering through functional, integration, and acceptance testing—up to cut-over, go-live, and hypercare;
Highlights gaps and evaluate solution proposal;
Reports bugs, support in identifying problems and provide resolutions using root cause analysis;
Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement;
Monitors progresses and reporting according to KPI’s identified;
Communicates and exchange with the customer and internal stakeholders.

Requirements

What you’ll need

Degree in Information Systems, Computer Science or Engineering is preferred
Proven experience in the supply chain and logistics industry
Hands-on WMS experience, Blue Yonder knowledge is a plus
3-5 years in software delivery/solution implementation
Quickly learn and achieve proficiency in new software applications and technologies as needed
Demonstrate attention to detail, problem solving
Strong attitude for understanding and analysing large amounts of data from multiple sources
Present organized and thorough information and data appropriate for intended audience
Ability to be summarize and be concise
Provide timely and professional support to all internal/external customers and vendors
Capable of planning own and others workload in dynamic environments with shifting priorities
SQL knowledge is mandatory while experience with Jira, Confluence and Xray is a plus
Team-oriented, collaborative, and comfortable seeking input from peers and management
Comfortable working in a matrix organization across functions and geographies
Fluent in Italian and English; any additional European language is a plus (ideally French)

Benefits

Comp & perks

Dynamic organization in which development and own input is key
Entrepreneurial, open and informal organizational culture
Working together with a friendly team to achieve a good result