Training Operations Supervisor – 1st Shift

GXO Logistics, Inc.

Supervisor, Operations Training overseeing department training activities and team members at GXO, a supply chain solutions provider.

Posted 7/23/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training program management, compliance with Quality Management Systems, and effective leadership in operational environments. Proficient in maintaining training records and ensuring adherence to safety and quality standards.

Highest-signal resume keywords

Training Program ManagementQuality Management System (QMS)Leadership ExperienceISO Environment ExperienceWarehouse Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Record MaintenanceNeeds AssessmentProcess ImprovementEmployee Training DatabaseKronos Timekeeping System7S Program AdherenceSafety ComplianceQuality Policy Understanding

Soft Skills

Organizational SkillsLeadership Skills

Tools & Technologies

Floor Training TrackerEmployee Training Database

Industry Keywords

Supply Chain Quality PolicyRecords Retention Matrix

About the role

Key responsibilities & impact

Oversee the activities of the department and its instructors in training members of the Operations team
Maintain Kronos time records for direct reports
Attend and audit new hire classes and follow up with department supervisors on customer satisfaction
Handle Quality Management System (QMS) floor training using Floor Training Tracker
Conduct needs assessments with department supervisors; evaluate training materials and recommend improvements
Serve as a training instructor when necessary
Generate special reports from the Employee Training Database and timekeeping system
Organize and execute a process for maintaining, filing and storing all training records
Ensure compliance in the Records Retention Matrix
Energize the QMS training process by generating and distributing required training rosters and sign-off sheets
Organize and maintain the supporting organizational structure in the Employee Training Database

Requirements

What you’ll need

2 years of relevant work experience
Experience with warehouse management or inventory systems
Ability to adhere to the 7S program
Proven ability to maintain a safe work environment
Associate or bachelor’s degree (preferred)
2 years of experience in a leadership role with supervisory responsibilities (preferred)
Experience working in an ISO environment (preferred)
Demonstrated understanding of the Supply Chain Quality Policy (preferred)
Effective organizational and leadership skills (preferred)

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability
Competitive compensation