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Warehouse Operations Manager
GXO Logistics, Inc.Operations Manager at GXO Logistics overseeing the new retail distribution operation in Northampton. Leading a high-volume, MHE-heavy operation with a focus on cost control and customer delivery.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing high-volume warehouse operations, focusing on productivity, accuracy, and safety while achieving service and cost KPIs. Skilled in resource management, stakeholder engagement, and fostering a high-performance culture through effective team development.
Highest-signal resume keywords
Warehouse Operations ManagementLeadership SkillsCost ControlStakeholder ManagementData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KPI DeliveryLabour PlanningPerformance ImprovementCompliance StandardsMHE Environments
Soft Skills
Team DevelopmentCommunicationRelationship BuildingEngagementInspiration
Industry Keywords
Operations ManagementHigh-Volume OperationsCost DriversService DeliveryPerformance Culture
About the role
Key responsibilities & impact- Lead the end‑to‑end operation across inbound, outbound and support functions, ensuring service, quality and cost KPIs are consistently achieved
- Own shift performance, driving productivity, accuracy and safety across a high‑volume, case‑picking operation
- Manage resources, labour planning and cost control, balancing efficiency with service delivery
- Build and develop strong teams, creating a high‑performance culture with clear expectations and accountability
- Work closely and collaboratively with the customer and internal stakeholders, ensuring seamless communication and aligned priorities
Requirements
What you’ll need- Proven experience in a senior warehouse or operations management role
- Strong leadership skills with the ability to engage, develop, and inspire large teams
- Commercial mindset with a clear understanding of cost drivers, budget control and KPI delivery
- Strong knowledge of warehouse operations, MHE environments and compliance standards
- Confident stakeholder manager who can build relationships and influence at all levels
- Analytical and data‑driven, with the ability to interpret performance and drive improvement
Benefits
Comp & perks- 25 days annual leave (plus bank holidays)
- Option to buy additional days
- Company sponsored pension scheme
- Private medical and dental insurance
- 24/7 online GP service
- Life assurance
- Fully comprehensive employee assistance programme
- Access to MyBenefits platform offering discounts and cashback cards
- Cycle to work scheme
- Opportunity for professional development at GXO University