Planning Supervisor – 1st Shift

GXO Logistics, Inc.

Planning Supervisor at GXO Logistics overseeing demand planning and customer care operations. Leading support functions and ensuring service levels are met in a dynamic warehouse environment.

Posted 7/18/2026full-timeHouston • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in demand planning, inventory management, and operational planning while ensuring compliance with service level agreements. Proven ability to lead teams, implement cost-saving initiatives, and enhance customer service through effective problem-solving and communication.

Highest-signal resume keywords

Demand PlanningInventory ManagementLean Manufacturing PrinciplesAPICS CertificationBilingual English/Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Statistical MethodsMathematical TechniquesData MiningQuality ProcessesForecastingProjectionsProject ManagementOperational PlanningCost-Saving InitiativesCycle Count Program

Soft Skills

Problem-SolvingTeam LeadershipCommunicationTraining and DevelopmentPerformance Management

Tools & Technologies

Microsoft OfficeExcelPowerPointVisioOutlookWord

Certifications & Qualifications

APICS Certification

Industry Keywords

LogisticsWarehousingThird-Party LogisticsAS9100ISOContinuous ImprovementClient ComplianceService Level StandardsOperational ExcellenceCost Management

About the role

Key responsibilities & impact

Lead/direct all support functions of the distribution center, quality/continuous improvement, inventory management, data research and operational planning
Support Operations teams to ensure service level standards are met; adhere to all contractual obligations and ensure client compliance
Research and plan inbound and/or outbound loads
Identify growth opportunities with current customers by promoting enhanced services and/or cost savings to the customer; partner with site leadership in all customer visits, conference calls and problem-solving efforts
Handle costs, mitigate risks and create value for the customer to achieve net revenue and operating income goals
Track, record and maintain quality data; monitor operations and quality processes, and troubleshoot issues
Maintain cycle count program, meet SLA standards and provide results to customer
Identify and deploy cost-saving initiatives through standardized improvement processes for the facility
Handle all direct reports, including interviewing, hiring, onboarding, setting expectations, training and development, conducting performance reviews, etc.

Requirements

What you’ll need

2 years of experience with complex demand planning activities
Experience with Microsoft Office (Word, Outlook, Excel, PowerPoint and Visio)
Working knowledge of statistical methods, mathematical techniques and related analytical tools, including forecasting and projections
Bachelor’s degree in Logistics or a related field (preferred)
APICS certification (preferred)
2 years of managerial/supervisory experience (preferred)
Bilingual English/Spanish (preferred)
Experience in Lean manufacturing principles (preferred)
Warehousing or Third-Party Logistics (3PL) experience (preferred)
Experience in quality, inventory, data mining and problem-solving (preferred)
Resource and project management experience (preferred)
Experience in an AS9100 or ISO environment (preferred)

Benefits

Comp & perks

full health insurance (medical, dental and vision)
401(k)
life insurance
disability and more