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Transportation & Operations Manager – 1st Shift
GXO Logistics, Inc.Transportation & Operations Manager at GXO managing P&L and ensuring compliance and service delivery. Leading operation performance and driver management with a focus on efficiency and safety.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing P&L, operational performance, and compliance within the supply chain and logistics industry. Proven ability to lead teams, enhance processes, and maintain strong customer relationships while achieving efficiency and quality goals.
Highest-signal resume keywords
P&L ManagementSupply Chain KnowledgeProject ManagementLeadership SkillsCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Performance TrackingTractor Maintenance ManagementProcess ImprovementService Delivery OversightRoot Cause Analysis
Soft Skills
Verbal CommunicationWritten CommunicationCollaborationInnovative ThinkingTeam Dynamics
Industry Keywords
Transportation ExperienceLogistics IndustryFleet ManagementEmployee RelationsCapital Expenditure
About the role
Key responsibilities & impact- Maintain responsibility for the overall P&L to meet established budgets and forecasts
- Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers
- Oversee the management of tractor maintenance, compliance and service delivery
- Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
- Ensure driver recruiting and retention meets established fleet size goals
- Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
- Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
- Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
- Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
- Ensure annual profit, efficiency and quality goals are attained at each client engagement
- Direct capital expenditure and asset deployment activities
Requirements
What you’ll need- 4 years of transportation experience
- In-depth knowledge of the supply chain/logistics industry
- Availability to travel occasionally
- Bachelor’s degree (preferred)
- Project management skills and experience (preferred)
- 4 years of operations experience (preferred)
- Proven leadership and collaboration skills (preferred)
- Excellent verbal and written communication skills (preferred)
- Experience as a collaborative, innovative and strategic thinker (preferred)
- Solid customer relationship management skills (preferred)
Benefits
Comp & perks- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- Disability