Operations Implementation Manager

GXO Logistics, Inc.

Operations Implementation Manager ensuring operational projects and process improvements are transitioned into day-to-day operations at GXO. Collaborating with project teams and stakeholders in a fast-paced logistics environment.

Posted 7/11/2026full-timePeterborough • 🇬🇧 United KingdomMid-LevelSenior💰 £39,140 per yearWebsite

About the role

Key responsibilities & impact

Act as the key link between project and operational teams, ensuring new processes, systems and initiatives are effectively transitioned into business-as-usual operations
Lead implementation and change management activities across the operation, ensuring colleagues are engaged, informed and supported throughout the delivery process
Develop and execute communication and rollout plans, ensuring all stakeholders understand upcoming changes, business impacts and operational requirements
Drive operational readiness by coordinating training activities, supporting knowledge transfer and ensuring teams are fully equipped to adopt new ways of working
Monitor post-implementation performance, analysing operational outputs and identifying opportunities to optimise processes, improve service delivery and maximise project benefits

Requirements

What you’ll need

Previous experience in operations management, implementation, continuous improvement or project-led operational support within a logistics, distribution or eCommerce environment
Strong change management and stakeholder engagement skills, with the ability to influence and communicate effectively at all levels of the business
Proven experience delivering operational projects and embedding sustainable improvements within fast-paced environments
Advanced analytical and problem-solving skills, including experience interpreting operational data and producing performance reporting
Strong organisational skills, with the ability to manage multiple priorities, coordinate cross-functional activity and deliver results against tight deadlines

Benefits

Comp & perks

33 days annual leave inclusive of bank holidays
Company‑sponsored pension scheme
Life assurance
24/7 access to an online GP service
Comprehensive employee assistance programme
Access to MyBenefits platform offering high‑street discounts, cashback cards, cycle‑to‑work schemes and more
Opportunities to develop your career within GXO

ATS Keywords

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Hard Skills & Tools

Process OptimizationPerformance ReportingContinuous ImprovementTraining CoordinationData Analysis

Soft Skills

Communication SkillsOrganizational SkillsInfluencing SkillsProblem-Solving Skills