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GXO Logistics, Inc.

Logistics Systems Implementation Specialist

GXO Logistics, Inc.

Implementation Analyst at GXO Logistics defining business requirements for software and coordinating training for system users. Collaborating with IT to ensure efficient logistics system implementation.

Posted 7/8/2026full-timeHouston • Texas • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Define business requirements for software, develop and conduct training and resolve discrepancies to achieve company and customer objectives
  • Coordinate the collection, documentation and communication of business requirements and best practices to the IT team
  • Conduct training for software maintenance, startups and upgrades
  • Create training documents and resources for system users
  • Work with IT to develop testing scenarios, conduct system tests, identify discrepancies, properly troubleshoot solutions and provide resolutions as needed
  • Proactively communicate with customers, employees and the management team to ensure necessary requirements are met

Requirements

What you’ll need
  • Bachelor’s degree in a related field or equivalent related work or military experience
  • 1 year of experience in logistics system implementation
  • Distribution/warehousing experience
  • Knowledge of automated software systems and implementation
  • Knowledge of Warehouse Management Systems (WMS), order management applications and database systems
  • Knowledge of SAP
  • Solid change management skills
  • 5 years of WMS configuration experience
  • Solid Microsoft Excel skills, especially building dropdowns, formatting, pivot tables and graphing

Benefits

Comp & perks
  • full health insurance (medical, dental and vision)
  • 401(k)
  • life insurance
  • disability
  • more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Business Requirements DefinitionSoftware Training DevelopmentSystem Testing and TroubleshootingAutomated Software Systems KnowledgeWMS KnowledgeOrder Management Applications KnowledgeDatabase Systems Knowledge
Soft Skills
Proactive CommunicationCollaboration with IT Team