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Control Room Manager
GXO Logistics, Inc.Control Room Manager at GXO overseeing automated operations for a prestigious fashion retailer in Crick. Responsible for real-time performance and coordination among teams in a high-efficiency environment.
About the role
Key responsibilities & impact- Lead the daily operation of the control room, ensuring constant monitoring of automation systems, WMS/WCS platforms, and live dashboards
- Respond quickly to faults, bottlenecks, and disruptions, coordinating with key teams to restore flow
- Ensure end-to-end alignment between inbound, stock, and outbound functions
- Lead the response to equipment issues, system faults, or process deviations
- Maintain accurate incident logs and ensure appropriate follow-up actions are completed
- Support the development and refinement of SOPs, escalation pathways, and control room standards
Requirements
What you’ll need- Strong proven experience in a control room, automated environment, or real-time operational management role
- Strong understanding of warehouse operations and WMS/WCS systems
- Confident in making fast, data-led decisions under pressure
- Excellent communication skills for cross-functional coordination
- Strong analytical skills with experience using dashboards and KPIs
Benefits
Comp & perks- 25 days annual leave (plus bank holidays)
- Company sponsored pension scheme
- Private medical & dental insurance
- 24/7 online GP service
- Life assurance
- Fully comprehensive employee assistance programme
- Access to MyBenefits platform offering variety of high street discounts
- Cycle to work scheme
- Cashback cards
- Saving scheme
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automation systemsWMSWCSreal-time operational managementdata-led decision makingdashboardsKPIsSOPsincident logging
Soft Skills
communicationanalytical skillscoordinationleadershipproblem-solvingadaptabilityattention to detaildecision makingteam collaboration