Director, Learning and Development

GXO Logistics, Inc.

Director of Learning, Development & Culture responsible for enterprise talent and capability programs. Leading program management across the Americas and Asia Pacific at GXO Logistics.

Posted 6/23/2026full-timeNorth Carolina, South Carolina • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Own and operate a portfolio of enterprise talent programs with clear governance, milestones, KPIs, and executive reporting
Build and manage end-to-end program structures including Graduate & Early Career Programs, Internship Programs, Military & Veteran Hiring Programs, Site Leader Development Programs, Field Learning & Facilitator Networks
Establish program charters, intake processes, and prioritization frameworks
Drive weekly and monthly operating rhythms (dashboards, cadence calls, executive updates)
Ensure consistent execution across regions and sites with clear accountability models
Oversee development and deployment of enterprise learning programs across leadership and frontline populations
Act as an executive-level facilitator for leadership development programs, team effectiveness, and culture sessions
Design and implement site leader capability programs tied to operational performance and engagement
Partner with operations leaders to embed leadership expectations, culture standards, and talent development practices at the site level
Drive culture initiatives through learning, leadership behaviors, and structured programs
Develop and execute the annual learning and talent development roadmap
Align programs to workforce planning, business growth priorities, and critical capability gaps
Lead needs analysis and prioritization across functions and regions
Build and manage program dashboards and success metrics, including pipeline conversion rates, program participation and completion, leadership readiness, and retention
Provide executive-level updates with clear insights and recommendations
Continuously improve programs based on data and business outcomes
Lead and develop a small high-performing L&D and program management team, driving a culture of accountability, execution, and continuous improvement

Requirements

What you’ll need

Bachelor's degree in HR, Business, or related field
8–12+ years of progressive experience across learning, talent, or program management
Proven experience building and scaling structured talent programs (early career, leadership, pipelines)
Demonstrated success in program management execution (not just strategy)
Hands-on leader who can design, develop, and deliver impactful results
Experience supporting high-volume, operational environments
Strong facilitation and executive presence
Data-driven mindset with ability to translate insights into action
Advanced PowerPoint skills

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability
Opportunity to participate in a company incentive plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementtalent developmentlearning program designdata analysisdashboard creationpipeline conversion ratesprogram participation metricsleadership readiness metricsretention metricsneeds analysis

Soft Skills

executive presencefacilitationteam leadershipaccountabilitycontinuous improvementcommunicationorganizational skillscollaborationstrategic thinkingproblem-solving