Planning Manager – 1st Shift

GXO Logistics, Inc.

Planning Manager responsible for demand planning and customer care for select clients at GXO. Ensuring smooth operations and superior service delivery within logistics.

Posted 6/19/2026full-timePennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CognosSQLTableau

About the role

Key responsibilities & impact

Lead/direct planning-related functions of the distribution center, e.g., plan and schedule inbound receipts and outbound shipments, replenishment activities, inventory slotting, capacity analysis, order prioritization and expedite processing
Develop and execute operational level reporting for site level leadership team and the client
Support Operations teams to ensure service level standards are met; adhere to all contractual obligations and ensure client compliance
Identify growth opportunities with current customers by promoting enhanced services and/or cost savings to the customer, partner with site leadership in all customer visits, conference calls and problem-solving efforts
Track, record and maintain planning and operations-related data; deploy planning-based metrics to ensure optimized operational efficiencies
Support the identification and deployment of cost-saving initiatives through deployment of planning based continuous improvement initiatives within the site
Handle all direct reports, including interviewing, hiring, onboarding, setting expectations, training and development, conducting performance reviews, etc.

Requirements

What you’ll need

4 years of experience with complex demand planning activities
Experience utilizing and deploying solutions within industry leading business intelligence solutions (Microsoft Power BI, Tableau, Cognos, or equivalent)
Advanced skills with Microsoft Office (Word, Outlook, Excel, PowerPoint and Visio)
Working knowledge of statistical methods, mathematical techniques and related analytical tools, including forecasting and projections
Bachelor’s degree in Logistics, Supply Chain, Operations Management or other related field (preferred)
Working knowledge/understanding of SQL or similar programing languages (preferred)
4 years of managerial/supervisory experience (preferred)
APICS certification (preferred)
Bilingual English/Spanish (preferred)
Experience in Lean manufacturing principles (preferred)
Warehousing or Third-Party Logistics (3PL) experience (preferred)
Experience in quality, inventory, data mining and problem-solving (preferred)
Experience in an AS9100 or ISO environment (preferred)

Benefits

Comp & perks

full health insurance (medical, dental and vision)
401(k)
life insurance
disability
competitive compensation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

demand planningbusiness intelligence solutionsMicrosoft Power BITableauCognosMicrosoft Officestatistical methodsforecastingSQLLean manufacturing

Soft Skills

leadershipproblem-solvingcommunicationtraining and developmentperformance reviewscustomer servicecollaborationorganizational skillsanalytical skillsinterpersonal skills

Certifications

APICS certification