Director, Technology Implementations

GXO Logistics, Inc.

Director of Technology Implementations leading warehouse management system projects. Managing multi-functional teams to drive successful deployments and ensuring quality standards are met.

Posted 6/18/2026full-timeTexas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Own the successful delivery of multiple concurrent WMS implementations from initiation through hypercare
Ensure alignment with GXO standard implementation methodologies, playbooks, and repeatable deployment models
Drive accountability across project teams to meet scope, timeline, and quality expectations
Oversee key milestones including system configuration, SIT/UAT, deployment readiness, and production go-live
Identify risks early (resource gaps, integration dependencies, vendor delays) and drive mitigation plans
Escalate critical issues to leadership with clear ownership and resolution paths
Ensure readiness across all deployment phases, including operational and IT transition
Lead and develop teams of Implementation Analysts and Integration Analysts
Define clear roles, responsibilities, and ownership across workstreams
Manage resource capacity planning and allocation across projects
Coach teams on delivery discipline, problem-solving, and stakeholder communication

Requirements

What you’ll need

10+ years of experience in IT implementations, with a strong focus on WMS (Blue Yonder preferred)
Proven leadership experience managing multi-functional technical teams
Strong understanding of the end-to-end implementation lifecycle (design, build, test, deploy, support)
Experience with integrations (APIs, middleware such as GXO IQ / MuleSoft)
Strong stakeholder management and executive communication skills
5+ years of people management experience
Willingness to travel up to 25%

Benefits

Comp & perks

full health insurance (medical, dental and vision)
401(k)
life insurance
disability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

WMS implementationsystem configurationSITUATresource capacity planningintegrationAPImiddlewareimplementation lifecycleproblem-solving

Soft Skills

leadershipstakeholder managementexecutive communicationteam developmentaccountabilityrisk identificationissue escalationdelivery disciplinecoachingrole definition