Director of Solutions

GXO Logistics, Inc.

Director of Operations Solutions at GXO overseeing automation strategies across warehouse processes. Leading a team to implement technology solutions for cost savings in logistics operations.

Posted 6/2/2026full-time🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead a team of deployment leaders who will partner with regional operations leaders to deploy and optimize automation across the warehouse process paths
Create and develop the automation process strategy across the OmniChannel Retail and Ecommerce divisions
Partner with regional leadership to build the regional commitments for automation/adaptive technology budget improvements
Identify and assess automation and technology solutions that align with operational cost savings opportunities across the warehouse network
Collaborate with operations, engineering, and finance teams to build business cases for automation investments
Lead the design and deployment of scalable automation pilots and full-scale implementations
Lead vendor management negotiations to provide the best cost structure and results for GXO
Develop and maintain a roadmap of innovation initiatives aligned with strategic business goals
Manage automation pipeline, ensuring that the divisions have sufficient automation projects to achieve their automation P&L goals
Evaluate emerging technologies and vendors to ensure best-in-class solutions are considered
Establish and track KPIs to measure the impact of implemented solutions on cost, productivity, and service
Create frameworks for site-level innovation assessments and solution standardization
Facilitate cross-functional workshops to uncover pain points and ideate innovative solutions
Partner with IT and data teams to ensure seamless integration of automation systems with existing platforms to ensure optimized flow is achieved across the process
Oversee the complete portfolio of automation deployments across the divisions and support change management and training efforts to ensure successful adoption of new technologies.

Requirements

What you’ll need

Bachelor’s degree in Industrial Engineering, Supply Chain, or a related field
7 years of experience in supply chain, logistics, or industrial automation, with at least 3 years in a leadership role
Proven experience leading dispersed teams and managing in matrixed environments
Proven track record of identifying and implementing automation solutions in warehouses or distribution environments
Strong understanding of warehouse operations, cost drivers, and ROI modeling
Experience managing cross-functional projects with measurable performance outcomes
Familiarity with automation technologies such as robotics, AS/RS, conveyor systems, and AGVs
Strong experience in leading process automation functions by building governance, principles, processes and methodologies

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability
Opportunity to participate in a company incentive plan

ATS Keywords

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Hard Skills & Tools

automation process strategyautomation solutionsROI modelingprocess automationgovernance principlesproject managementKPI trackingcost savings analysisvendor managementcross-functional project management

Soft Skills

leadershipcollaborationcommunicationinnovationproblem-solvingnegotiationchange managementteam managementstrategic thinkingworkshop facilitation