ICQA Supervisor – 2nd Shift

GXO Logistics, Inc.

Quality Supervisor leading Inventory Control and Quality Assurance teams at GXO Logistics. Ensuring compliance with international quality standards and company policies.

Posted 5/27/2026full-timeLebanon • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Supervise the Inventory Control and Quality Assurance teams
Maintain inventory records and reconcile discrepancies
Execute the QMS according to documented policies and procedures, meeting the requirements of the applicable international quality standards
Review the QMS at planned intervals to ensure its continuing suitability, adequacy and effectiveness, including assessing opportunities for improvement and the need for system changes
Provide high-level reporting on the performance of the system and any recommendations for improvement
Serve as the site audit authority for all internal and external company audits
Post all company quality policies and address policy training to make sure it is understood, implemented and maintained at all levels
Establish and maintain procedures to meet company and customer commitments
Ensure that facility/departmental training, status and setup are reviewed at the required frequency and that training requirements are met in a timely manner
Execute corrective and preventive actions, including initiation and recommendation of solutions and project management; verify solution has been implemented until defect has been corrected
Implement quality initiatives at facilities as required
Facilitate conflict resolution and enforce company policies and procedures
Train, motivate and lead others within area of responsibility.

Requirements

What you’ll need

2 years of relevant work experience
Experience with Microsoft Office and computerized scanner equipment
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
Bachelor's degree in Logistics or a related field
2 years of managerial/supervisory experience
Bilingual English/Spanish
Experience in an AS9100 or ISO environment
Warehousing or Third-Party Logistics (3PL) experience
Experience with Warehouse Management Systems (WMS)
Knowledge of OSHA, Environmental Health and Safety, and Material Safety Data Sheets regulations and compliance
Ability to generate quality metrics and reports.

Benefits

Comp & perks

full health insurance (medical, dental and vision)
401(k)
life insurance
disability
more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory controlquality assuranceQMScorrective actionspreventive actionsproject managementquality metricsreportingauditingtraining

Soft Skills

supervisionconflict resolutionleadershipmotivationcommunicationorganizational skillsflexibilityproblem-solvingteamworkpolicy enforcement

Certifications

Bachelor's degree in LogisticsISO certificationAS9100 certification