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Operations Manager
GXO Logistics, Inc.Senior Operations Manager at GXO overseeing complex retail logistics operations and ensuring safety compliance. Leading operational delivery and building high-performing teams for Currys contract in Newark.
About the role
Key responsibilities & impact- Lead the operation with health & safety as a top priority, ensuring full compliance with legal, company, and Currys standards
- Build strong relationships with GXO and Currys stakeholders, ensuring service levels and contractual expectations are met
- Embed a proactive safety culture, holding managers accountable and driving continuous improvement in safe systems of work
- Lead, coach, and develop the operational management team to deliver strong performance across service, productivity, and cost
- Drive operational planning and control to ensure consistent delivery in a fast‑paced retail environment
- Use data and insight to identify risks, trends, and opportunities, implementing improvement plans that enhance safety and performance
Requirements
What you’ll need- Proven experience in an Operations Manager role within a retail, distribution, or similarly complex operational environment
- A strong track record of health & safety leadership , with the confidence to challenge, influence, and lead by example
- Experience managing and developing managers, building engaged and accountable teams
- Solid operational and commercial understanding, balancing safety, service, cost, and people priorities
- Confident communication and stakeholder management skills at a senior level
- Resilience, decisiveness, and the ability to perform under pressure in a high‑volume environment.
Benefits
Comp & perks- 22 days annual leave (plus bank holidays)
- Flexible dental insurance plans
- Company sponsored pension scheme
- 24/7 online GP service
- Life assurance
- Fully comprehensive employee assistance programme
- Access to MyBenefits platform offering high street discounts, cycle to work scheme, cashback cards, saving scheme and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementhealth & safety leadershipoperational planningdata analysisrisk managementcontinuous improvementperformance managementcost managementservice delivery
Soft Skills
communicationstakeholder managementteam developmentresiliencedecisivenessinfluencecoachingrelationship buildingaccountability