Operations Support Manager

GXO Logistics, Inc.

Operations Support Manager at GXO managing B&Q transport operations and projects. Leading process improvements and ensuring project governance across logistics.

Posted 5/8/2026full-time🇬🇧 United KingdomJunior💰 £50,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and deliver customer and operational projects across the B&Q transport network, from solution design through to implementation and handover
Establish and maintain robust project governance, controls and reporting throughout the project lifecycle
Drive process improvement and continuous improvement methodologies across the operation
Act as a single point of contact for accurate PI / CI reporting, tracking benefits, savings and governance
Work closely with site operations and senior customer stakeholders to identify commercial opportunities and best practice
Support delivery of a significant savings plan while influencing wider logistics cost and working capital performance

Requirements

What you’ll need

Experience in a transport operational environment, preferably with project exposure
Proven background delivering projects or change initiatives within logistics or supply chain
Strong commercial awareness with the ability to analyse data and translate insight into action
Confident stakeholder management skills, able to influence at all levels internally and externally
Strong decision-making, accountability and change management capability
Degree-level qualification (or equivalent); Project Management / PRINCE qualification desirable

Benefits

Comp & perks

Company car or car allowance of £450 per calendar month
26.5 days annual leave (inclusive of bank holidays)
Option to buy additional leave days
Private healthcare
Dental plan
Workplace pension
Access to GXO University for skills and qualifications
High street discounts
Cycle to work scheme
Internal promotions focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project governanceprocess improvementcontinuous improvement methodologiesdata analysischange management

Soft Skills

stakeholder managementcommercial awarenessdecision-makingaccountabilityinfluencing

Certifications

degree-level qualificationProject Management qualificationPRINCE qualification