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Senior Operations Manager
GXO Logistics, Inc.. Lead and optimise outbound operations to ensure on-time, accurate dispatch of customer orders .
About the role
Key responsibilities & impact- Lead and optimise outbound operations to ensure on-time, accurate dispatch of customer orders
- Manage daily outbound capacity, wave planning and resource allocation
- Coach, develop and support Shift Managers and outbound teams to drive performance
- Ensure compliance with H&S standards, investigate incidents and implement corrective actions
- Identify process improvements, remove bottlenecks and drive continuous improvement initiatives
Requirements
What you’ll need- Strong background managing outbound warehouse or distribution operations
- Proven people-leadership experience, with the ability to motivate and develop teams
- Understanding of operational KPIs, resource planning and high-volume logistics environments
- Excellent communication skills and the ability to build strong relationships across teams
- A proactive, solution-focused mindset with strong safety awareness and commercial understanding
Benefits
Comp & perks- 33 days annual leave
- company-sponsored pension scheme
- life assurance
- 24/7 access to an online GP
- comprehensive employee assistance programme
- MyBenefits platform access to high-street discounts, cashback opportunities, cycle-to-work scheme
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outbound operations managementresource allocationwave planningprocess improvementKPI managementlogistics operations
Soft Skills
people leadershipteam motivationcommunication skillsrelationship buildingsolution-focused mindsetsafety awareness