Director, Operations

GXO Logistics, Inc.

. Ensure the quality management system procedures and processes are implemented and maintained .

Posted 4/23/2026full-timeChino • California • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Ensure the quality management system procedures and processes are implemented and maintained
Oversee productivity and safety standards in accordance with company needs and customer requirements
Implement and maintain operational processes and procedures
Prepare reports on performance and potential improvements for operations
Hire, train, develop and appraise staff effectively; take corrective action as necessary in a timely manners and in accordance with company policies
Provide direction, development and leadership for the managers and supervisors
Establish and meet site objectives in the areas of financial performance, safety, quality and customer service while maintaining compliance with all applicable internal and external policies
Provide accurate and timely submission of key quality, financial and safety reports
Plan and coordinate site activities with departmental managers and supervisors to ensure objectives are accomplished in a timely cost-effective manner

Requirements

What you’ll need

7 years of management experience in a supply chain or distribution environment
Experience with Microsoft Office and computerized scanner equipment
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
Bachelor’s or master’s degree in supply chain management, Business or related field (preferred)
3 years’ leadership experience in Third-party Logistics (3PL) (preferred)
Availability to travel up to 30% of the time (preferred)
Lean, Six Sigma and Continuous Improvement experience (preferred)
Experience in an AS9100 or ISO environment (preferred)
Proven successful employee engagement and retention strategies with the ability to inspire and motivate the workforce (preferred)
Working knowledge of financial accounting and human resources practices (preferred)

Benefits

Comp & perks

full health insurance (medical, dental and vision)
401(k)
life insurance
disability
opportunity to participate in a company incentive plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

supply chain managementLeanSix SigmaContinuous Improvementfinancial accountinghuman resources practicesquality management systemoperational processesperformance reportingsafety standards

Soft Skills

leadershipemployee engagementstaff developmentmotivationcorrective actioncommunicationteam coordinationperformance appraisalproblem-solvingtime management