Senior Generalist, Human Resources

GXO Logistics, Inc.

. Work closely with the operations team and provide counsel and guidance regarding policies, procedures and state and federal regulatory compliance requirements.

Posted 4/21/2026full-timeHouston • Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Work closely with the operations team and provide counsel and guidance regarding policies, procedures and state and federal regulatory compliance requirements.
Keep management and operations apprised of internal and external HR developments that may impact overall effectiveness.
Provide Daily Customer Service hours to Facility associates.
Investigate employees' complaints and review Corrective Action Notices based on the result of the investigation and policy review.
Partner with operations supervisors and employees to resolve employee relations issues through coaching, counseling, investigations, and conflict resolution.
Assist with Front Line leadership coaching and responding to general questions regarding Leave benefits administration and ADA questions.
Facilitate new hire orientation and ensure a positive onboarding experience.
Act as a Liaison between management and associates to ensure communication gaps are eliminated.
Assist supervisors with performance management, including reviewing and delivering disciplinary action for hourly employees.
Work closely with the Safety committee and HR team on Workers' compensation investigations to ensure smooth implementation and handling of Safety/WC-related matters.
Participate in Employee Engagement Committee and assist in promoting and facilitating events.
Maintain personnel files and training materials, ensuring documents and manuals are kept current, accurate, confidential and in compliance with company policies and government regulations.
Coach Front Line Leaders on Program and Policies, Employee Relations, and Engagement.
Influence and Change Management, guide changes in the organization.

Requirements

What you’ll need

Bachelor’s degree or equivalent related work or military experience
Bilingual English and Spanish Required
3 years of HR experience, including compensation, HRIS administration, HR management, benefits administration, Kronos/payroll and employee relations
Experience with Employee Relation intakes and Investigations (Ethics Point case management)
Experience with Microsoft Office (Word, Excel and PowerPoint)
2 to 4 years of progressive experience in HR as Generalist or HRBP of Employee Relations preferred.
Professional HR certification
Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience.

Benefits

Comp & perks

full health insurance (medical, dental and vision)
401(k)
life insurance
disability
generous benefits package

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HRIS administrationbenefits administrationemployee relationscompensationKronosinvestigationsperformance managementonboardingcoachingconflict resolution

Soft Skills

communicationcoachingconflict resolutioninfluencechange managementcustomer serviceteam collaborationproblem-solvingorganizational skillspresentation skills

Certifications

Bachelor’s degreeProfessional HR certification