GXO Logistics, Inc.

Senior Program Manager, Learning and Development

GXO Logistics, Inc.

full-time

Posted on:

Location Type: Office

Location: Houston • Texas • United States

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Job Level

Senior

About the role

  • Design and implement training curricula that align with 3PL operational goals and workforce development strategies.
  • Collaborate with operations, HR, and site leadership to assess training needs and deliver targeted learning solutions.
  • Lead high-visibility programs such as Site Leader Academy and Graduate/Intern initiatives to build leadership pipelines.
  • Evaluate and recommend learning technologies, platforms, and vendors to enhance training delivery and engagement.
  • Manage multiple projects simultaneously, prioritizing based on business impact, strategic alignment, and stakeholder input.
  • Track and report on key performance indicators, learning outcomes, and program effectiveness to drive continuous improvement.
  • Facilitate workshops and learning sessions that support talent development, change management, and organizational capability.
  • Champion process improvement initiatives that streamline training operations and eliminate inefficiencies.

Requirements

  • Bachelor’s degree in Business, HR, Organizational Psychology, Education, or a related field (or equivalent work/military experience; logistics experience may substitute for education)
  • 3–5 years of experience in corporate training
  • 2 years of experience working with a Learning Management System (LMS)
  • Project management experience
  • Willingness to travel up to 25% of the time
  • Experience with Cornerstone LMS or similar platforms (it’d be great if you also have)
  • Master’s degree in Instructional Design, IO Psychology, or Human Resources (it’d be great if you also have)
  • Professional certifications, such as: Associate or Certified Professional in Talent Development (ATD/CPTD) PHR/SPHR or SHRM-CP/SHRM-SCP (it’d be great if you also have)
  • Experience in the transportation/freight operations or logistics industry (it’d be great if you also have)
  • Strong awareness of trends, techniques, and technologies in the training and development space
  • Exceptional attention to detail, organizational skills, and ability to multitask effectively
Benefits
  • full health insurance (medical, dental and vision)
  • 401(k)
  • life insurance
  • disability and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
corporate trainingLearning Management Systemproject managementtraining curricula designperformance indicators trackingprocess improvementtalent developmentchange managementworkforce development strategieslearning technologies evaluation
Soft Skills
organizational skillsattention to detailmultitaskingcollaborationleadershipcommunicationstrategic alignmentstakeholder managementfacilitationcontinuous improvement
Certifications
Bachelor’s degreeMaster’s degreeAssociate Professional in Talent DevelopmentCertified Professional in Talent DevelopmentPHRSPHRSHRM-CPSHRM-SCP