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Senior Program Manager, Learning and Development
GXO Logistics, Inc.Senior Program Manager, Learning and Development at GXO Logistics. Designing impactful training programs aligned with logistics operations for workforce development.
About the role
Key responsibilities & impact- Design and implement training curricula that align with 3PL operational goals and workforce development strategies.
- Collaborate with operations, HR, and site leadership to assess training needs and deliver targeted learning solutions.
- Lead high-visibility programs such as Site Leader Academy and Graduate/Intern initiatives to build leadership pipelines.
- Evaluate and recommend learning technologies, platforms, and vendors to enhance training delivery and engagement.
- Manage multiple projects simultaneously, prioritizing based on business impact, strategic alignment, and stakeholder input.
- Track and report on key performance indicators, learning outcomes, and program effectiveness to drive continuous improvement.
- Facilitate workshops and learning sessions that support talent development, change management, and organizational capability.
- Champion process improvement initiatives that streamline training operations and eliminate inefficiencies.
Requirements
What you’ll need- Bachelor’s degree in Business, HR, Organizational Psychology, Education, or a related field (or equivalent work/military experience; logistics experience may substitute for education)
- 3–5 years of experience in corporate training
- 2 years of experience working with a Learning Management System (LMS)
- Project management experience
- Willingness to travel up to 25% of the time
- Experience with Cornerstone LMS or similar platforms (it’d be great if you also have)
- Master’s degree in Instructional Design, IO Psychology, or Human Resources (it’d be great if you also have)
- Professional certifications, such as: Associate or Certified Professional in Talent Development (ATD/CPTD) PHR/SPHR or SHRM-CP/SHRM-SCP (it’d be great if you also have)
- Experience in the transportation/freight operations or logistics industry (it’d be great if you also have)
- Strong awareness of trends, techniques, and technologies in the training and development space
- Exceptional attention to detail, organizational skills, and ability to multitask effectively
Benefits
Comp & perks- full health insurance (medical, dental and vision)
- 401(k)
- life insurance
- disability and more
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
corporate trainingLearning Management Systemproject managementtraining curricula designperformance indicators trackingprocess improvementtalent developmentchange managementworkforce development strategieslearning technologies evaluation
Soft Skills
organizational skillsattention to detailmultitaskingcollaborationleadershipcommunicationstrategic alignmentstakeholder managementfacilitationcontinuous improvement
Certifications
Bachelor’s degreeMaster’s degreeAssociate Professional in Talent DevelopmentCertified Professional in Talent DevelopmentPHRSPHRSHRM-CPSHRM-SCP