Customer Service Representative II
GXO Logistics, Inc.
full-time
Posted on:
Location Type: Office
Location: Houston • Texas • United States
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Salary
💰 $21 per hour
Job Level
About the role
- processing orders
- preparing correspondence
- fulfilling customer needs to ensure customer satisfaction
- provide, translate, or communicate information in both English and French
- understand basic administrative functions of Customer Service area
Requirements
- HS Diploma or equivalent
- Able to handle routine customer calls and appropriately escalate issues to the proper management level for timely resolution
- Professional telephone skills
- Good interpersonal, written and oral communication skills
- Microsoft Office – Word, Excel
- 0-2 years professional experience.
Benefits
- full health insurance (medical, dental and vision)
- 401(k)
- life insurance
- disability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft OfficeWordExcel
Soft Skills
interpersonal skillswritten communicationoral communicationprofessional telephone skills
Certifications
HS Diploma