Programs Manager – 1st Shift

GXO Logistics, Inc.

Programs Manager at GXO Logistics responsible for customer experience and account growth. Delivering strategic initiatives and managing contracts with a focus on logistics and supply chain solutions.

Posted 4/15/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide dedicated account management support in several areas, including issue resolution, financial performance, adherence to contract terms and solution design and pricing
Handle customer expectations and provide recommendations for strategic initiatives
Handle the contracts for assigned accounts as well as all account-driven activities
Develop short-term and long-range plans and goals for the organization
Ensure attainment of annual profit, efficiency, and quality goals at each client engagement
Direct capital expenditure and asset deployment activities
Inspire and ensure a Lean culture

Requirements

What you’ll need

4 years of relevant experience
Confirmed logistics or supply chain management experience
Superior knowledge of the supply chain vertical
Project management experience
Bachelor’s degree in a related field or equivalent work or military experience (preferred)

Benefits

Comp & perks

full health insurance (medical, dental and vision)
401(k)
life insurance
disability
generous benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementissue resolutionfinancial performancecontract managementsolution designpricing strategyproject managementlogistics managementsupply chain management

Soft Skills

customer expectations managementstrategic initiative recommendationsgoal developmentprofit attainmentefficiency improvementquality assuranceleadershipinspirationLean culture promotion