GXO Logistics, Inc.

Lead Supply Chain Systems Analyst

GXO Logistics, Inc.

full-time

Posted on:

Location Type: Office

Location: United States

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Job Level

Senior

Tech Stack

SQL

About the role

  • Support the information systems component for the Warehouse Management Systems (WMS)
  • Perform service management processes
  • Foster and maintain ongoing client relationships and configure systems
  • Write specifications for new development and system enhancements
  • Perform and coordinate quality assurance testing under the direction of senior analysts and managers
  • Communicate and collaborate with stakeholders, key users and business process leads to analyze business problems and capture detailed requirements; reconcile conflicts
  • Facilitate meetings and workshops that determine process requirements and system changes
  • Develop detailed user stories, work plans, deliverables, definitions of overall approaches and mobilization efforts for CRM initiatives
  • Work closely with IT teams to validate and ensure proposed solutions meet business requirements; participate in initial validation and testing, and facilitate user-acceptance testing
  • Guide and consult with other analysts
  • Partner with program and training/communication teams to ensure business readiness for organizational change, and a schedule for impacted processes/systems changes; assist in creating training documentation and delivering train-the-trainer sessions
  • Provide leadership, training, coaching and guidance to key users

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Engineering or a related technical field, or equivalent related work or military experience
  • Expertise and experience in at least one of the following business disciplines: supply chain management, warehousing, transportation or distribution
  • Experience using SQL for data analysis, extraction, troubleshooting and reporting
  • Thorough understanding of current information systems technologies databases, web-based systems, and system design.
  • 2+ years of experience supporting Blue Yonder WMS
Benefits
  • Full health insurance (medical, dental and vision)
  • 401(k)
  • Life insurance
  • Disability
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata analysissystem designquality assurance testinguser acceptance testingbusiness process analysisspecification writingCRM initiativesBlue Yonder WMStroubleshooting
Soft Skills
client relationship managementcommunicationcollaborationleadershiptrainingcoachingfacilitationproblem-solvingguidanceorganizational change management