Senior Manager, Solutions
GXO Logistics, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Manage and lead the RFP response process, from review to scope discovery to solution design.
- Develop win strategies that address the client's pain points and meet their commercial expectations.
- Promote "game-changing" thinking and continuously generate new ideas to improve processes, service, efficiency, quality, and cost.
- Work closely with the Business Analytics and Design Engineering teams to get a solid understanding of the client's business and to drive a collaborative design process.
- Apply your warehouse automation expertise to provide early technology fit analysis and develop a conceptual automation architecture for the customer solution.
- Review the engineered automation design and labor standards developed by the Solutions Design Engineer for all process paths to identify opportunities and recommend process changes to improve the function and flow of the operation.
- Review and benchmark the solutions model, ensuring all elements of the cost structure accurately represent the design and process paths proposed, and that the operating parameters that drive the scope of the solution are correct and applicable to the industry.
- Participate in internal and external collaboration sessions to identify any changes in scope that could impact the solution design and/or pricing.
- Leads the team to modify the solution package (layout, model, Solution Design Document), to reflect any qualitative changes.
- During implementation phase, provides support to the implementation team, answering questions about scope and design to ensure the implementation is consistent with the original design layout and processes.
- Collaborate with other parts of the Supply Chain Solutions team, cross-functional teams, as well as external partners to help implement strategic, tactical, and operational projects and assist with associated change management.
- Manage, mentor, develop, and train Solutions Design Engineers to help perform project work as well as strengthen the team on an ongoing basis.
Requirements
- Bachelor's degree or equivalent related work or military experience
- 5 years of experience and progressive career advancement in the supply chain industry
- Availability to travel 25% or more at times, depending on business needs
- Excellent attention to detail; quick learner with creative problem-solving and analytical skills
- Ability to quickly learn and achieve proficiency in new software applications
- Self-motivated, with the ability to influence and guide others in the decision-making processes throughout the project life cycle
- Ability to train and develop individual talent and teams
- Outstanding verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for intended audience.
Benefits
- full health insurance (medical, dental and vision)
- 401(k)
- life insurance
- disability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
warehouse automationsolution designprocess improvementcost structure analysisautomation architectureproject managementdata analysischange managementcollaborative designbenchmarking
Soft Skills
creative problem-solvinganalytical skillsattention to detailself-motivatedinfluencing skillsteam developmentmentoringcommunication skillsorganizational skillscollaboration
Certifications
Bachelor's degree