GXO Logistics, Inc.

Implementation Analyst

GXO Logistics, Inc.

full-time

Posted on:

Location Type: Office

Location: Lincoln • New York • United States

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Job Level

Junior

About the role

  • Define business requirements for software, develop and conduct training and resolve discrepancies to achieve company and customer objectives
  • Coordinate the collection, documentation and communication of business requirements and best practices to the IT team
  • Conduct training for software maintenance, startups and upgrades
  • Create training documents and resources for system users
  • Work with IT to develop testing scenarios, conduct system tests, identify discrepancies, properly troubleshoot solutions and provide resolutions as needed
  • Proactively communicate with customers, employees and the management team to ensure necessary requirements are met

Requirements

  • Bachelor’s degree in a related field or equivalent related work or military experience
  • 1 year of experience in logistics system implementation
  • Distribution/warehousing experience
  • Knowledge of automated software systems and implementation
  • Knowledge of Warehouse Management Systems (WMS), order management applications and database systems
  • Knowledge of SAP
  • Solid change management skills
  • 5 years of WMS configuration experience
  • Solid Microsoft Excel skills, especially building dropdowns, formatting, pivot tables and graphing
Benefits
  • full health insurance (medical, dental and vision)
  • 401(k)
  • life insurance
  • disability
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logistics system implementationWarehouse Management Systems (WMS)order management applicationsdatabase systemsSAPWMS configurationMicrosoft Excelchange management
Soft Skills
communicationtrainingtroubleshootingdocumentationcoordination
Certifications
Bachelor’s degree