Program Manager, Learning and Development
GXO Logistics, Inc.
full-time
Posted on:
Location Type: Office
Location: Houston • Texas • United States
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About the role
- Facilitate classroom-based and virtual training programs in an engaging manner and able to relate classroom materials to real-world situations.
- Conduct on-the-job functional training as well as performance measurement.
- Gather and document metrics related to training, such as attendance and feedback; document lessons learned to incorporate into future training efforts
- Provide remedial training and coaching as needed to ensure ongoing competency and effectiveness
- Provide train-the-trainer support for field training team.
- Provide assistance to edit and update training content and support materials that are readily accessible to learners, including job aids, classroom training documents, etc.
Requirements
- Bachelor's Degree or equivalent experience required
- 2 years of experience in a learning development or training role
- Advanced knowledge in Microsoft Office such as vlookups and large data sets in Excel and development capabilities in PowerPoint
- Strong time/project management skills – can plan work activity over a span of months to ensure annual activities and projects remain on track, can organize workload to progress on multiple workstreams simultaneously, can manage conflicting priorities
- Excellent communication skills (can create engaging and visual presentation of data insights and is able to adapt style accordingly to audience)
- Strong problem-solving and analytical skills, interested in process improvement
- Demonstrated ability to build strong working relationships across a diverse global team
- Up to date with the evolution of training technology and trends
- Multilingual preferable
Benefits
- full health insurance (medical, dental, and vision)
- 401(k)
- life insurance
- disability
- opportunity to participate in a company incentive plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft OfficeExcelPowerPointdata analysistraining developmentperformance measurementmetrics documentationremedial trainingtrain-the-trainercontent editing
Soft Skills
time managementproject managementcommunicationproblem-solvinganalytical skillsrelationship buildingadaptabilityengagementcoachingprocess improvement