GXO Logistics, Inc.

Account Manager

GXO Logistics, Inc.

full-time

Posted on:

Location Type: Office

Location: Washington • United States

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Salary

💰 $67,337 - $101,006 per year

Job Level

Junior

About the role

  • Handle relationships with domestic and international customers
  • Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
  • Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
  • Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
  • Audit QMS documents
  • Participate in managing quality systems and continuously improving processes within the facility
  • Contribute to quarterly business reviews and presentations

Requirements

  • Bachelor’s degree
  • 1 year of experience as a commodity buyer
  • Experience with Microsoft Office, including intermediate to advanced Excel skills
  • To meet government and federal law program requirements which requires U.S. citizen status
Benefits
  • paid time off
  • medical/dental/vision insurance
  • 401(k)
  • other benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality management systemsauditproblem resolutioncustomer relationship managementdata analysisExcel
Soft Skills
communicationinterpersonal skillsproblem-solvingteam collaborationpresentation skills
Certifications
Bachelor’s degree