Business Analyst

Guy's & St Thomas' Foundation

. Recommend and champion improvements to the Foundation’s ways of working to ensure alignment with the Digital Transformation Strategy.

Posted 6/30/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £48,000 - £52,000 per yearWebsite

About the role

Key responsibilities & impact

Recommend and champion improvements to the Foundation’s ways of working to ensure alignment with the Digital Transformation Strategy.
Analyse business processes to understand current workflows and identify opportunities to improve efficiency, effectiveness, and user experience.
Facilitate workshops, interviews, and discovery sessions to gather requirements.
Produce clear documentation including user stories, acceptance criteria, process maps, and functional specifications.
Interpret organisational data to identify trends, issues and opportunities.
Support evidence-based decision making across teams.
Lead project delivery using agile methodologies where appropriate.
Manage delivery against agreed plans and report progress to internal and external stakeholders.
Identify and manage project risks, issues, and dependencies.
Work closely with users to design new processes and optimise existing ones.
Support teams to ensure processes are followed effectively and in line with governance requirements.
Collaborate with People & Culture to develop training and induction materials that support effective system and process use.
Build strong working relationships across the Foundation.
Manage expectations and priorities across technical and non-technical groups.
Work collaboratively with the Technology team to identify patterns, cross-organisational opportunities, and recurring issues.
Support technical colleagues in responding to end user support requests.
Ensure all developments are thoroughly tested and meet user expectations.
Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.
Ensure system and process designs comply with internal governance frameworks, audit requirements and data protection regulations.
Support day-to-day system operations, including responding to support requests, performing minor configuration changes, and delivering training.
Lead and contribute to continuous improvement initiatives, enhancing the Technology team’s internal ways of working.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Requirements

What you’ll need

Business analysis, process design and documentation experience (essential)
Experience of running requirement gathering workshops (essential)
Cross-team collaboration (essential)
Experience in delivering transformative projects (essential)
Delivery of group and individual training (essential)
Agile methodology (essential)
Experience of leading and facilitating meetings and workshops, using a range of recognised techniques to elicit requirements, gather feedback, present findings and provide well-reasoned recommendations to inform delivery decisions.
Project management (desirable)

Benefits

Comp & perks

Contributory pension
Annual personal development budget
Annual health and wellbeing personal allowance
Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
Health and wellbeing programme that offers optional free yearly health check-ups.
Support for healthy eating via fruit bowls and onsite lunch facilities.
Agile working, flexible hours, and supportive IT kit.
Shower facilities and bike lock area.
Generous annual leave (27 days + bank holidays)
Subsidies for glasses
Employee Assistance Programme

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business AnalysisProcess DesignDocumentationAgile MethodologyUser StoriesAcceptance CriteriaProcess MapsFunctional SpecificationsRisk ManagementData Interpretation

Soft Skills

Cross-Team CollaborationFacilitationCommunicationRelationship BuildingTraining Delivery