Sales Operations Analyst

Gusto

Sales Operations Analyst optimizing expansion sales for Gusto’s payroll, health insurance, and HR platform. Building forecasts, dashboards, automations, and AI-powered workflows for multi-team sales growth.

Posted 8/15/2026full-timeDenver • Arizona, California, Colorado, New York • 🇺🇸 United StatesMid-LevelSenior💰 $104,490 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Sales Operations and Revenue Operations with a strong focus on data accuracy, forecasting, and process improvement. Proficient in leveraging AI and automation tools to enhance sales workflows and productivity.

Highest-signal resume keywords

Salesforce ProficiencyForecasting ExperienceData Analysis with SQLAI and Automation Tool EvaluationProcess Improvement Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsRevenue OperationsForecastingPipeline ManagementTerritory PlanningData AuditsSQLTableauExcelGoogle Sheets

Soft Skills

Excellent Communication SkillsFirst-Principles Problem-SolvingExceptional OrganizationAttention to DetailProject Management

Tools & Technologies

SalesforceTableauLookerAI ToolsAutomation Tools

Industry Keywords

SaaSFintechGTM RoleOperational ReportingRevenue Insights

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Build, automate, and maintain reports and dashboards tracking pacing, funnel metrics, trigger and backlog health, SLAs, and rep productivity
Own weekly forecasting, CFQ closed-won ARR pacing, and probability-weighted pipeline forecasting for business reviews
Partner with Finance and Analytics on operational reporting and revenue insights
Own metric definitions and data accuracy
Identify and prototype AI and automation tools for sales workflows
Partner with Sales, BizTech, Product, and Enablement to embed AI and improve productivity
Lead AI and automation projects connecting data insights to process improvements
Analyze workflows and rep performance, recommending process and automation changes
Evaluate Rules of Engagement requests and compensation exception requests
Document processes, build playbooks, and drive adoption of tools and workflows
Support Expansion Sales leadership and representatives with data requests, process issues, and investigations
Own account and territory administration, routing, coverage, reassignments, and segment reclassification
Support onboarding and offboarding, roster updates, router mapping, and leave-of-absence processing
Troubleshoot reporting issues, workflows, CRM data, pipeline visibility, synchronization, and ARR discrepancies
Collaborate with Sales Leadership, RevOps, Finance, BizTech, and Product
Translate sales challenges into business requirements and durable solutions
Provide updates to managers and senior leadership on timelines, risks, and outcomes

Requirements

What you’ll need

5+ years in Sales Operations, Revenue Operations, or a similar analytical GTM role
Ideally experience in a fast-paced SaaS or fintech environment
Strong Salesforce proficiency, including data audits, pipeline management, account ownership, routing, reports, and dashboards
Analytical proficiency with Salesforce reports and dashboards, SQL, Tableau or Looker, and Excel/Google Sheets
Hands-on experience with forecasting, pipeline management, and territory or quota planning on a recurring cadence
Comfort evaluating AI and automation tools and prototyping simple workflows
Excellent written and verbal communication skills
First-principles problem-solving ability
Exceptional organization and attention to detail
Ability to manage multiple projects and recurring workflows while maintaining data quality and operational reliability
Track record supporting sales teams with competing, fast-changing priorities

Benefits

Comp & perks

Competitive base pay
Health insurance
401(k)
Equity (RSUs)
Secure, reliable, and consistent internet connection required when working outside a Gusto office
Reasonable accommodations for qualified individuals with disabilities and disabled veterans