Sales Associate

Gusto

Sales Associate helping small business customers choose Gusto through email, chat, and phone interactions. Guiding customers through onboarding and maintaining accurate records in Salesforce.

Posted 6/26/2026full-timeSan Francisco • California, Colorado, New York • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $25 per hourWebsite

About the role

Key responsibilities & impact

Help small business customers choose Gusto
Interact with customers via email, chat, and live phone interactions
Help customers navigate onboarding process
Maintain accurate notes in Salesforce for all leads worked
Guide customers through account setup and initial onboarding
Demonstrate product knowledge and care for every customer interaction
Exercise and refine solutions selling skills for small businesses
Participate in community and career development opportunities
Use AI-powered workflows as a core part of your sales

Requirements

What you’ll need

1 year minimum previous experience working in a high volume sales or customer service environment
A commitment to customer empathy and ethical business practices
Passion to achieve goals and improve your craft
Excellent communication skills both via phone and email/chat
Motivated by challenge and adaptable to change
Proven, day-to-day experience integrating AI into how you work

Benefits

Comp & perks

Competitive base pay
Benefits
Equity (RSUs)

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer empathyethical business practicescommunication skillsadaptabilitymotivationsolution sellingpassion for improvement