Solutions Engineer

• Inspire our Partners by guiding them in designing and building with Gusto's API products; demonstrate solutions through pre-built apps, workflows, or directly using the API with tools like Postman.
• Lead the technical success of Partners by collaborating with cross-functional teams; support development and scaling of their payroll business, identifying and mitigating risks to development and timelines.
• Drive Partners' product development as a key workstream to create a successful and sustainable payroll business through strategic support and collaboration.
• Diagnose Partner challenges and present recommendations in a consultative manner.
• Understand, track and document product feedback and competitive intelligence and advocate for development by sharing with product management.
• Be the first point of contact for technical issues or questions related to Embedded APIs; lead product overviews, recommend features, and perform quality reviews to ensure customer readiness.
• Build tools and systems to scale the Technical Solutions function and establish foundational processes for the new team.
• Work closely with internal Engineering, Product, and Business teams to support Partners throughout their lifecycle.

Technical Solutions, Embedded Payroll

AI Solutions Engineering Delivery Lead

AVP – AI Solutions Engineer

Solutions Engineer

AI Solutions Engineer

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