Gusto

IO Partner – Small Business Platform

Gusto

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, California, Colorado, New York

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Salary

💰 $158,300 - $229,345 per year

Job Level

Mid-LevelSenior

About the role

  • Partner with leaders in the Tax domain and collaborate with Payroll, Time, and Contractors + Employer of Record teams
  • Lead operational mechanisms and activities (roadmaps, OKRs, planning, business reviews)
  • Launch and manage cross-functional programs (e.g., End of Year Tax Intake)
  • Drive critical initiatives that may be at risk or stalled, bringing urgency and clarity
  • Transform ambiguous, high-potential opportunities into concrete strategies and execution plans
  • Pilot AI-augmented approaches to program management and ops
  • Partner on Gusto-wide efforts and other high-impact technical programs
  • Serve as a strategic program manager and chief-of-staff style partner for senior leaders in the Pay Group

Requirements

  • 5+ years of experience in business operations, consulting, program management, or product management, ideally in high-growth technology companies
  • Strong program management skills → end-to-end ownership of complex, cross-functional initiatives
  • Operational excellence → proven ability to run team rituals and operating mechanics, including roadmaps, metrics/OKRs, and business reviews
  • Excellent communication and collaboration skills → builds strong cross-functional relationships across engineering, design, product, and business teams
  • Ownership mindset → proactive, comfortable flexing into ambiguous problems at any altitude
  • Change leadership → able to guide teams through change with clear communication
  • Alignment with Gusto’s values → customer empathy, grit, and a passion for helping small businesses thrive
  • Experience partnering with Tax, Payroll, Time, Contractors + Employer of Record teams (preferred)
  • Familiarity with piloting AI-augmented approaches to program management (e.g., AI-assisted payroll prep)