Salary
💰 $158,300 - $229,345 per year
About the role
- Partner with leaders in the Tax domain and collaborate with Payroll, Time, and Contractors + Employer of Record teams
- Lead operational mechanisms and activities (roadmaps, OKRs, planning, business reviews)
- Launch and manage cross-functional programs (e.g., End of Year Tax Intake)
- Drive critical initiatives that may be at risk or stalled, bringing urgency and clarity
- Transform ambiguous, high-potential opportunities into concrete strategies and execution plans
- Pilot AI-augmented approaches to program management and ops
- Partner on Gusto-wide efforts and other high-impact technical programs
- Serve as a strategic program manager and chief-of-staff style partner for senior leaders in the Pay Group
Requirements
- 5+ years of experience in business operations, consulting, program management, or product management, ideally in high-growth technology companies
- Strong program management skills → end-to-end ownership of complex, cross-functional initiatives
- Operational excellence → proven ability to run team rituals and operating mechanics, including roadmaps, metrics/OKRs, and business reviews
- Excellent communication and collaboration skills → builds strong cross-functional relationships across engineering, design, product, and business teams
- Ownership mindset → proactive, comfortable flexing into ambiguous problems at any altitude
- Change leadership → able to guide teams through change with clear communication
- Alignment with Gusto’s values → customer empathy, grit, and a passion for helping small businesses thrive
- Experience partnering with Tax, Payroll, Time, Contractors + Employer of Record teams (preferred)
- Familiarity with piloting AI-augmented approaches to program management (e.g., AI-assisted payroll prep)